Human Resources Coordinator

Hebrew SeniorLife • Boston, MA

224d • Remote

About The Position

This highly visible position is critical to the high level of customer service that Human Resources provide. This individual is the first person that any client or applicant will interact with. This position is also considered to be the resources center of most HR information in the department. Greet all visitors to HR department, answer phones, assist in guiding employees with basic Workday tasks, job applicants with application process, verify I-9 documents with new hires and track and update I-9's as necessary for expiration. Responsible for the HR waiting room tidiness, keeping the copy and supply room neat and stocked, distributing mail and to HR team staff. Call copy machine maintenance when needed. Filing of all employee paperwork into employee file and other general clerical filing and duties as assigned.

Requirements

• HS diploma required, Associates or Bachelors college degree preferred.
• 2 to 4 years of experience as an HR Representative/Assistant or Administrative Assistant in a fast-paced environment.
• Familiarity with handling employee inquiries, payroll, benefits, or HR systems is preferred.
• Experience with Human Capital Management (HCM) systems such as Workday, Epicor, or similar platforms is highly desirable.
• Strong customer service skills required.
• Must be professional, proactive, collaborative, conscientious and results-oriented.
• Excellent oral and written communication skills.
• Superb organizational skills.
• Solid analytical skills.
• Computer literacy required; experience with databases, Windows, Word, Excel.

Nice To Haves

• Optimistic and positive demeanor.
• Ability to innovate, think strategically and conceptually.
• Motivated to learn and flexible to change.

Responsibilities

• Greet all visitors to the HR department, answering their questions and directing them to appropriate HR department staff.
• Maintain a professional approach to all issues at all times.
• Handle sensitive company and personal information with a high degree of confidentiality.
• Ensure compliance with all corporate policies and standards related to HR data management.
• Answer main HR department phone lines and transfer calls accordingly.
• Provide basic HR support and triage inquiries to the appropriate HR staff member.
• Document inquiries/resolution in Employee Service Center portal.
• Obtain coverage from other staff members for breaks and mail pick-ups.
• Assist HR department with annual employee benefit open enrollment process.
• Assist with scheduling appointments and meetings.
• Process and submit HR team expense reimbursements and vendor invoices.
• Assist in guiding job applicants through online process.
• Process employment verifications.
• Assist in pre-employment onboarding and new hire process.
• Audit monthly, track and update expiring I-9 documents for reverification process.
• Plan and coordinate monthly new hire orientation preparation.
• Organize and plan monthly HR team staff meeting.
• Complete special projects as assigned.

Benefits

• Equal opportunity employer.
• Commitment to creating an inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree