Human Resources Consultant IV, Employee and Labor Relations

Kaiser Permanente-posted 3 months ago
Santa Clara, CA
Ambulatory Health Care Services
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This individual contributor is primarily responsible for serving as a liaison between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures, conducting company human resources support activities departments, and ensuring successful implementation of organizational change efforts. This position works with HR and business partners to deliver solutions on employee and/or labor relations issues, conducts and/or partners on HR investigations, conducts reporting of Company employee information and external benchmarks, and supports HR compliance.

  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers.
  • Builds relationships with cross-functional stakeholders; influences others through technical explanations and examples.
  • Adapts to competing demands and new responsibilities; listens and responds to, seeks, and addresses performance feedback.
  • Provides feedback to others; creates and executes plans to capitalize on strengths and develop weaknesses.
  • Supports team collaboration; adapts to and learns from change, difficulties, and feedback.
  • Completes work assignments and supports business-specific projects by applying expertise in subject area.
  • Supports the development of work plans to meet business priorities and deadlines.
  • Ensures team follows all procedures and policies; coordinates resources to accomplish priorities and deadlines.
  • Collaborates cross-functionally to make effective business decisions; solves complex problems.
  • Escalates high priority issues or risks as appropriate; recognizes and capitalizes on improvement opportunities.
  • Serves as first point of contact between HR Centers of Excellence and business stakeholders.
  • Influences the development and deployment of strategies, programs, policies, and procedures by assessing HR impact.
  • Researches and analyzes organizational data and processes to identify trends, root causes, and potential solutions to HR issues.
  • Delivers data driven recommendations on HR efforts; aligns and provides solutions in consideration of both HR and business objectives.
  • Conducts company human resources support activities departments by providing support to internal and external stakeholders on diverse HR specialties.
  • Ensures successful implementation of organizational change efforts by identifying requirements and assessing information.
  • Consults with internal stakeholders on change management strategy; provides input in the creation or revision of change management plans.
  • Develops communications; monitors ongoing impact of organizational changes or efforts on employees.
  • Works with HR and business partners to deliver solutions on employee and/or labor relations issues.
  • Conducts research and provides advice and assistance on employment related regulations at the State and Federal level.
  • Administers collective bargaining agreements; advises employees and management regarding employee relations policies.
  • Researches, identifies, and analyzes employee relations concerns; coordinates problem resolution.
  • Conducts and/or partners on HR investigations based on standard KP or negotiated labor practices.
  • Collects and analyzes quantitative and qualitative data; leads interviews; researches key business issues.
  • Identifies potential action steps; creates appropriate documentation; provides input and recommendations for corrective action plans.
  • Conducts reporting of Company employee information and external benchmarks by compiling, completing, reviewing, and interpreting reports and analyses.
  • Identifies key insights to develop solutions for diverse HR issues; identifies needs for new metrics or reports.
  • Supports HR compliance by staying abreast of regulatory changes; conducting analysis on regulatory impacts.
  • Bachelor's degree in Human Resources, Business, Social Science, Public Administration or related field.
  • Minimum six (6) years experience in human resources or business operations.
  • Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
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