In this role, you will make an impact in the following ways: Provide first line support and coaching to employee and manager enquiries as the single point of contact through resolution. Support deployment and effectiveness of a broad range of HR processes, programs and initiatives within designated geography across all businesses and functions. Assist in delivering solutions to enhance employee experience, drive efficiency, and are compliant with local legislation and company policy. Key Responsibilities + Responsible for first line employee and manager inquiry support, ensuring responses are provided in a timely, high-quality manner, and are aligned with HR policies and knowledge. + Provides support and coaching to employees and managers on all employee lifecycle activities including inquiries on HR processes, programs and initiatives to deliver enhanced experiences and offer always on support (e.g. compensation, performance, onboarding, new hires, separation, disciplinary and other HR processes). + Assists in providing seamless end-to-end solutions considering local languages, working times and optimal delivery mode for the geography / sub- geography needs. + Assists in building and maintaining relationships with key stakeholders including employees, managers, and internal HR teams to ensure effective communication and collaboration within the region for a geography. + Assists in the consistent and effective delivery of HR processes and data management in alignment with overall human resources objectives. + Ensures the consistent application of HR knowledge for click and connect support to effectively resolve employee and manager queries. + Ensures the voice of employees and managers are heard and shared with the right stakeholders. + Demonstrates excellence in customer support and drives continuous improvement, setting high standards for the team in delivering HR solutions and services across the geography. + Participates in initiatives to improve the overall effectiveness of human resources processes.
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Job Type
Full-time
Career Level
Intern
Industry
Transportation Equipment Manufacturing
Number of Employees
5,001-10,000 employees