Human Resources Business Partner

YMCA of Memphis & the Mid-South•Memphis, TN

About The Position

SUMMARY OF POSITION: The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders, aligning business objectives with employees and management. The HRBP acts as a consultant on human resource-related issues, providing guidance and support across staff development, employee relations, and performance management. The HRBP plays a vital role in supporting the mission of the YMCA by aligning human resources strategies with the organization’s values and program goals. This role acts as a trusted advisor to leadership, helping to foster a positive, inclusive, and mission-driven workplace culture. The HRBP assists in ensuring HR practices uphold equity, compliance, and long-term organizational sustainability.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) is a plus.
3+ years of progressive HR experience, preferably in a business partner or generalist capacity.
Strong understanding of HR best practices, including employee relations, performance management, and compliance with state child care regulation.
Exceptional interpersonal, communication, and consultative skills, with the ability to engage and support employees and leaders across all levels of the organization.
Demonstrated ability to build and maintain effective relationships with stakeholders at all levels; strong communication and influencing skills are essential for success in this role.
Proficiency in HRIS systems and Microsoft Office Suite.
Proven ability to work independently and manage multiple high-priority tasks in a fast-paced environment; strong organizational skills and adaptability are essential.
Ability to operate in both strategic and hands-on capacities in a lean organizational structure.
High emotional intelligence and a solution-oriented mindset.
Ability to analyze HR metrics and use data for decision-making and process metrics.
Experience in training, facilitation and employee engagement programs.
Passion for non-profit work and serving the community.

Nice To Haves

HR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) is a plus.
Experience in a mission-driven environment with multiple stakeholders and limited resources is highly valued; familiarity with the unique dynamics of child-focused organizations is a strong plus.

Responsibilities

Partner with Department leadership to align HR strategy with business goals.
Partner with senior leaders to understand programmatic goals and provide strategic HR guidance that supports mission delivery.
Handle all employee relations and performance management, in partnership with managers.
Site visits as required to speak with staff.
Support talent acquisition efforts; including assisting with setting up/tear down of hiring events as well as participating in hiring events when needed.
Lead employee engagement efforts, analyzing survey results and helping to implement action plans.
Provide coaching and development support to managers and team leads to strengthen leadership capabilities.
Champion Learning & Development: build out/formalize training & development
Ensure compliance with employment laws and regulations, and maintain knowledge of current HR trends and practices.
Reporting; Analyze HR metrics and provide insights and recommendations to improve performance, retention, and employee satisfaction.
Updating/creating SOP’s, policies, etc.
Drive change management initiatives, fostering a culture of agility and continuous improvement.
Creating & facilitating training on HR best practices
Assisting with setting up & maintaining Intranet
Back up for Benefit Specialist