Human Resources Business Partner

Public Partnerships | PPL•Albany, NY

29d•$110,000 - $130,000•Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). Job Summary The Human Resources Business Partner (HRBP) serves as a strategic consultant to business leaders and a trusted advisor to employees. This role drives HR initiatives that align people strategies with organizational goals, ensuring a high performing, engaged, and compliant workforce. The HRBP actively partners cross-functionally with business leaders, as well as across all sectors of human resources, including HR Operations, Talent Acquisition, Benefits, Learning & Development/Organizational Effectiveness, Employee Relations, and HR Systems to deliver end-to-end support that enhances both business outcomes and employee experience.

Requirements

Demonstrated ability to act as a strategic partner and trusted advisor to business leaders.
Strong knowledge of HR principles, employment laws, and best practices.
Excellent interpersonal and communication skills, with the ability to influence and build credibility at all levels.
High degree of professionalism, discretion, and confidentiality.
Strong analytical and problem-solving abilities; able to interpret data and make evidence-based recommendations.
Proven ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
Proficiency in HR systems (Workday preferred) and Microsoft Office Suite (Excel, PowerPoint, Word).
Education: Bachelor's degree in human resources or equivalent discipline. Substantial professional experience in a related field may be considered in lieu of a formal degree.
Experience: Minimum of 5–8 years of progressive HR experience.

Nice To Haves

Experience supporting diverse business functions or multi-site operations preferred.
Background in high-growth or complex industries such as healthcare, technology, or financial services preferred.
Professional certifications such as SHRM-CP, PHR, SHRM-SCP, SPHR preferred.

Responsibilities

Strategic Partnership & Workforce Planning Collaborate with senior leaders to understand business objectives and develop HR strategies that support operational and organizational goals.
Lead workforce planning discussions to identify talent needs, succession pipelines, and skills gaps.
Use HR metrics and analytics to inform decisions around turnover, engagement, and performance trends.
Employee Relations & Performance Management Partner with Employee Relations supporting investigations where appropriate.
Provide proactive employee relations guidance to leaders, ensuring fair, consistent, and legally compliant practices.
Partner with managers on coaching, conflict resolution, corrective action, and performance improvement planning.
Organizational Development & Culture In partnership with leadership, actively champion engagement, retention, and culture initiatives that reinforce company values.
Partner with Learning and Organizational Effectiveness to facilitate change management strategies and communication plans during periods of growth or transition.
Conduct stay and exit interviews to identify patterns and recommend actionable solutions.
Talent & Leadership Development Partner with Learning and Organizational Effectiveness to identify leadership capability gaps and design targeted development plans.
Coach managers to enhance leadership effectiveness, communication, and accountability.
Support career pathing and internal mobility initiatives to retain top talent.
Talent Acquisition & Compensation Support Collaborate with the Talent Acquisition and Compensation teams to ensure selection and pay practices are equitable and aligned with internal and market standards.
Support annual merit, bonus, and promotion processes by providing business insights and consistent reviews.
Advise leaders on job evaluations and clear definitions surrounding positional expectations.
Compliance & Risk Mitigation Ensure compliance with all federal, state, and local employment laws and regulations.
Maintain up-to-date knowledge of labor legislation and recommend policy updates as needed.
Partner with HR Compliance supporting internal audits, reporting, and documentation requirements related to HR processes.
Collaboration & HR Program Delivery Partner with other HR functions to deliver integrated programs such as engagement surveys, onboarding, benefits enrollment, and talent reviews.
Act as a connector between the business and all HR sectors, ensuring consistent implementation of enterprise-wide HR initiatives.
Participate in cross-functional projects and lead HR-specific initiatives to support business transformation or growth.
All other duties as assigned.