Human Resources Business Partner

MY WIRELESS•Carolina, PR

18d•Onsite

About The Position

HR Business Partner plays a key role in fostering a positive, compliant, and productive work environment. This position is responsible for managing and resolving complex employee issues, ensuring consistent application of company policies, and supporting both employees and leadership in navigating workplace concerns. The role also supports onboarding execution, system setup, and cross-functional HR processes in a multi-state environment. Position in In-Person not remote

Requirements

Knowledge of garnishment and unemployment regulations
Excellent attention to detail and strong organizational skills.
Ability to handle sensitive information with confidentiality.
Strong communication skills, both written and verbal.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Nice To Haves

Experience with HRIS systems is a plus.

Responsibilities

Demonstrate complete knowledge, understanding, and compliance with company policies and procedures
Receive, assess, and resolve employee and management questions regarding policies, benefits, and personnel matters
Provide coaching, interpretation, and guidance on corrective and progressive actions to ensure consistent policy application
Develop strong partnerships with employees and managers to support HR-related decision-making
Work closely with operations leadership on employee relations matters
Lead and conduct employee investigations related to workplace conduct, employee relations, retaliation, discrimination, and alleged policy violations
Track, document, and provide feedback on employee grievances in accordance with company policy and legal requirements
Ensure HR operations comply with all local, state, and federal employment laws and regulations
Identify trends, risks, and behavioral patterns using data and case insights to recommend solutions
Manage and support processes related to: Workers’ compensation claims Unemployment claims and inquiries Leaves of absence (FMLA, state paid leave, disability, and company leaves)
Coordinate with third-party administrators, payroll, and leadership to ensure timely and compliant responses