Human Resources Business Partner

Smart Care Equipment Solutions

17d•Remote

About The Position

While this is a remote role, you must reside in the Midwest near a major airport. As an HR Business Partner, you will play a critical role in driving business performance by translating organizational challenges into effective people strategies. You will serve as a strategic advisor to operations leadership, influencing decisions that impact performance, culture, and workforce outcomes. This role bridges strategy and execution, ensuring that people strategies are translated into consistent, effective actions within the business. You will partner closely with leaders across a multi-site environment to design and execute people strategies that strengthen engagement, accelerate development, and improve retention. You will lead and support key initiatives across talent, performance, compensation, and learning, while also ensuring the consistent execution of core HR processes. Success in this role requires balancing long-term strategic priorities with day-to-day operational needs, with a focus on practical, scalable solutions that enable our Team Members to thrive.

Requirements

7+ years of HR Business Partner or HR generalist experience, supporting multi-site operations
Experience supporting both exempt and non-exempt populations, with working knowledge of union environments and labor relations
Proven ability to influence and challenge leaders at multiple levels, including senior leadership, to drive organizational change
Strong business acumen with the ability to connect people strategies to business outcomes
Demonstrated experience using data and insights to inform decisions and drive action
Experience in coaching, organizational design, performance management, employee relations, and leadership development
Ability to operate effectively in fast-paced, ambiguous environments while prioritizing and executing with discipline
Strong collaboration and relationship-building skills across a variety of stakeholders
Genuine curiosity, sound judgment, and a proactive approach to problem-solving
Ability to travel up to 30% (car and air)

Responsibilities

Serve as a trusted advisor to operations leaders, providing strategic guidance on organizational effectiveness, workforce planning, and people-related decisions
Own and drive the execution of people strategies that directly support business goals, including performance, engagement, and retention outcomes
Establish and maintain a strong rhythm of business with leaders, including regular operational check-ins, talent reviews, and workforce planning discussions
Own execution of core HR processes (performance management, talent reviews, workforce planning), ensuring consistency, quality, and timeliness across the business
Monitor and act on key workforce metrics (e.g., turnover, vacancy, engagement), partnering with leaders to drive accountability and improve outcomes
Partner with leaders to assess organizational health, using data and insights to diagnose challenges and implement targeted solutions
Provide strategic HR support across a multi-site technician workforce, including both union and non-union team members, ensuring alignment with collective bargaining agreements and consistent application of policies
Provide hands-on support and guidance on employee relations matters, ensuring timely resolution, fairness, and alignment with company policies and labor agreements
Ensure compliance with employment laws, company policies, and collective bargaining agreements, minimizing organizational risk
Coach leaders to strengthen leadership capability, accountability, and decision-making
Identify root causes of organizational challenges and design solutions that are simple, scalable, and effective, avoiding unnecessary complexity or bureaucracy
Deliver solutions with a focus on speed, practicality, and ease of adoption within the business
Partner cross-functionally to implement programs and initiatives that enhance the overall Team Member experience