Human Resources Business Partner (Onsite) Greenville, SC

Transcom International Ltd • Greenville, SC

269d

About The Position

Join Transcom as our Human Resources Business Partner in Greenville, SC! We are seeking a highly motivated, people-first HR Business Partner (HRBP) to serve as the sole on-site HR representative for our mid-size-employee site. The HRBP will act as a trusted advisor to site leadership, ensuring that HR strategies align with business goals while fostering a positive employee experience. This role requires strong interpersonal skills, problem-solving abilities, and a proactive mindset to effectively manage employee relations, engagement, and workforce planning. The HRBP will work independently on-site while collaborating with onsite and remote HR Head and centralized HR teams (Talent Acquisition, Training & Development, Compensation & Benefits). If you are a strong communicator, an empathetic listener, and a solutions-driven professional who thrives in fast-paced, high-volume environments, we'd love to hear from you!

Requirements

• College degree and/or a combination of education and 5-7 years Human Resources experience.
• 5+ years of HR experience, preferably in a BPO, travel and tourism, hospitality, or high-volume environment.
• Strong expertise in employee relations, engagement, and performance management.
• Ability to work independently while collaborating with a remote HR Head and centralized HR functions and drive adherence in processes.
• Deep understanding of local labor laws and HR best practices to ensure compliance.
• Experience in HR reporting, analytics, and problem-solving.
• Proficiency in HR systems and self-service technology to streamline processes.

Nice To Haves

• Call center experience, preferred.

Responsibilities

• Act as the primary HR contact for employees and site leadership, building relationships and fostering an open, inclusive, and high-trust environment.
• Address employee concerns with empathy and discretion, ensuring fair resolutions to workplace issues and conflicts.
• Drive employee engagement initiatives, including recognition programs, wellness initiatives, and culture-building activities.
• Conduct stay and exit interviews, analyze trends, and recommend action plans to improve retention and employee satisfaction.
• Partner with department managers and team leads to optimize workforce planning, staffing needs, and talent retention.
• Collaborate with Talent Acquisition to help support smooth hiring, onboarding, and workforce integration.
• Guide managers on performance evaluations, coaching conversations, and career development planning.
• Ensure compliance with local labor laws, company policies, and HR best practices, maintaining a culture of integrity and accountability.
• Serve as the liaison between the site and corporate HR functions (such as Comp & Ben, Payroll, Training & Development, HRIS & Compliance, etc.).
• Lead HR communications and change management efforts at the site level.
• Utilize HR metrics and analytics to identify trends, address issues proactively, and improve overall employee experience.

Benefits

• Health benefits for you and your family, including medical, dental, vision.
• 401(k) investment options with employer match opportunities.
• Paid Vacation Time.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Paper Manufacturing
• Education Level: Bachelor's degree