Under the direction of the Manager of Human Resources, ensures appropriate support and direction is given to all Associates in the areas of Associate Relations (AR), Talent Acquisition, Talent Management, HR Operations and Systems. Oversees the adherence to Company policies and procedures. Fields and handles AR questions/issues for resolution. Responds to all inquiries promptly and thoroughly while maintaining a high level of confidentiality. Develops appropriate recruitment strategies to meet the current and projected needs of the organizations. Facilitates the internal transfer/promotion process for exempt associates. Coaches, consults, and influences business partners on business strategies Talent Acquisition Works with District Managers to evaluate internal candidates for promotion to open positions Maintains an awareness of internal candidate availability and external market conditions to counsel leaders accordingly Recommends ROP to be approved by Regional HR Manager Ensures stores understand the hourly recruitment process Strategizes with leaders "hard to hire" markets Talent Management Coach, consult, and influence leaders on talent management strategies to build an organization deep in talent Coaches leaders on talent calibrations Influences business leaders to imbed TJX leadership competencies and cultural factors in everyday conversation Consults business leaders to execute talent management process including on boarding, assessments, strategic stretch assignments and IDP’s Associate Relations Partners with leaders to investigate and resolve AR questions/issues within the Region Responds to all inquiries promptly and thoroughly while maintaining a high level of confidentiality Follows up with Associates to ensure that issues are resolved and questions answered satisfactorily Documents action taken in Service Center and files supporting documentation Refers complex AR issue to Regional HR Manager Conducts and presents AR training classes, e.g. Corrective Action, Harassment Free, and Power of Choice Acts as a Rapid Response team member to support our Power of Choice philosophy Identifies issues/trends by monitoring and compiling data from Service Center Reports and partners on strategy to increase positive Associate relations and decrease negative attrition Ensures all aspects of the HomeGoods/TJX culture is preserved, e.g. open door, harassment/discrimination free and mutual respect New Stores Works with District Managers to secure locations for Mass Hire events Partners with leaders and Talent Acquisition to ensure applicant flow through effective advertising Analyzes headcounts and anticipates future needs to develop hiring strategies to drive profitable sales Provides New Store management with information on interview and selection, job descriptions and mass hire practices Ensures lay-off procedures are followed in the event of a reduction in force after grand opening HR Operations Ensures Oracle, AR and Recruitment records are maintained for the Region Works with Store/District Management and District Secretaries to troubleshoot/correct issues within Oracle records or workflow Tracks Recruitment and AR metrics for Region, analyzes data, identifies trends and reports them to Home Office
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees