Human Resources Business Partner, Customer Experience + Programs
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About The Position
As a People Business Partner for Customer Experience (CX), you will partner closely with CX leaders to support their teams through key People initiatives. In addition to supporting CX, you’ll own People Business Partner team-wide responsibilities for internal mobility, headcount management, program design and change management, and employee relations across multiple departments. You will advise front-line managers and support the rollout, in partnership with our Talent Management team, of high-impact People programs like performance management and career development initiatives. This role is ideal for someone looking to grow their People Business Partner experience and deepen their business acumen by directly supporting talent moves, headcount management, and performance management across a broad set of teams, while still having a smaller client group to stay close to the work yourself.
