The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, supplemental benefits and retirement plans.
Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
Assists with new-hire orientations.
Performs quality checks of benefits-related data.
Assists employees regarding benefits claim issues and plan changes.
Distributes all benefits enrollment materials and determines eligibility.
Enrolls employees in benefit administration system and processes life status changes.
Responds to benefits inquiries from employees on plan provisions, benefits enrollments, status changes and other general inquiries.
Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, FMLA and PWFA.
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
Responds to 403(b) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
Manages the annual catch-up contribution enrollment.
Assists with the open enrollment process.
Provides necessary billing for insurance premiums.
Provides excellent customer service.
Maintains confidentiality and professionalism.
Ability to meet and interact with diverse groups, collaborate with team members.
Extensive knowledge of employee benefits and applicable laws.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient with Microsoft Office Suite or similar software, AS400 a plus.