UNIQLO Human Resources Assistant Manager

UniqloLos Angeles, CA
2d$35Onsite

About The Position

UNIQLO is hiring a Human Resources Assistant Manager to support our UNIQLO stores! Position Overview: Reporting to the General Manager and Area HR Manager, the Human Resources Assistant Manager will be responsible for providing support for all HR functions in a Large Format UNIQLO Stores. Job Description: This position requires primarily working in stores and may require some travel between locations. Provides training in store to store employees, including but not limited to HR processes and procedures, employment laws, recruiting, etc. Partner with Area Human Resources Manager on employee relations issues and staffing objectives. Process various reports and focus on the administrative tasks associated with HR recording, policy and procedure. Process liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc. Assist with interviews, investigations, disciplinary actions, and provides HR support at the store level. Collaborates with other functional groups including store managers, human resources, training and payroll. Utilizes recruiting tools to post open positions and employ talent acquisition strategies to source external candidates by conducting on-site recruiting events, holding job fairs, and shopping the competition to find potential talent. Follow up and track all aspects of employment, such as completing employment forms, conducting orientations and notifying the department of new hire start date. Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary. Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. Maintain brand and operational standards in store (visual, cleanliness, etc.) As needed basis, be knowledgeable of fitting room standards and act as a cashier when required by following cashier protocol. Ensure integrity of payroll and the payroll process. Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times. Support multiple store locations. Other duties as assigned by

Requirements

  • Strong communication skills.
  • Knowledge of the following applications: ADP PayForce , Oracle, SuccessFactors and Workday
  • Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 10 pounds.
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • Bachelor's Degree
  • Minimum of two (2) years human resources or related experience.
  • Strong PC knowledge which include MS Excel, Word.
  • Experience with applicant tracking systems and Hume Resources Systems (Workday strongly preferred).
  • Excellent Customer Service skills.
  • Ability to maintain confidentiality.
  • Must possess excellent written and verbal communication skills.
  • Knowledge of HR policies and practices, employment law, recruitment and employment practices, Equal Employment Opportunity regulations and guidelines.
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
  • Travel may be (10-25%).
  • Average 32 or more hours per week based on business seasonality.
  • Open availability on weekends (religious exemptions will be considered).
  • Restrictions on availability limited to two days per week.

Nice To Haves

  • Experience in retail preferred.

Responsibilities

  • Provides training in store to store employees, including but not limited to HR processes and procedures, employment laws, recruiting, etc.
  • Partner with Area Human Resources Manager on employee relations issues and staffing objectives.
  • Process various reports and focus on the administrative tasks associated with HR recording, policy and procedure.
  • Process liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc.
  • Assist with interviews, investigations, disciplinary actions, and provides HR support at the store level.
  • Collaborates with other functional groups including store managers, human resources, training and payroll.
  • Utilizes recruiting tools to post open positions and employ talent acquisition strategies to source external candidates by conducting on-site recruiting events, holding job fairs, and shopping the competition to find potential talent.
  • Follow up and track all aspects of employment, such as completing employment forms, conducting orientations and notifying the department of new hire start date.
  • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary.
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
  • Maintain brand and operational standards in store (visual, cleanliness, etc.)
  • As needed basis, be knowledgeable of fitting room standards and act as a cashier when required by following cashier protocol.
  • Ensure integrity of payroll and the payroll process.
  • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times.
  • Support multiple store locations.
  • Other duties as assigned by

Benefits

  • Medical, dental, and vision coverage.
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute.
  • Paid parental leave.
  • Fertility benefits, including IVF.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • HSA/FSA options.
  • Employee Assistance Program.
  • Vacation & Personal Time Off.
  • Sick & Wellness Time Off.
  • 30% Employee Merchandise Discount.
  • Employee Referral Bonus.
  • Commuter benefits.
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