Under general supervision, performs professional human resources administration work within the Department of Housing and Community Development.
Assists in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations.
Participates in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements. This position is a partner to the Office of Human Resources, the Office of Budget and Finance, and other intra-agency collaboration to support Baltimore County operations.
Suggests new procedures and policies for improving employee experience as well as the efficiency of DHCD HR department.
Ensures compliance with local and national regulations and applicable employment laws, and update policies and procedures when necessary.
Prepares paperwork and schedules for smooth new-hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
Handles all administrative tasks for full-cycle HR administration: recruitment and onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS), etc. and regularly audits for accuracy and compliance.
Provides a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters.
Assists supervisors in creating performance management plans and goal setting. Reviews performance appraisals and assist with career development planning.
Servers as back up for timekeeping, absence management (FMLA) and payroll processing.
Acts as the primary security coordinator, working with Office of Information Technology to set up system and badge accesses.
Assists in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development.
Completes all trainings related to human resources and applicable fiscal policies and procedures on behalf of the department. Helps develop the department's Standard Operating Procedure policies and practices in accordance with County policies, procedures and federal, state and local laws.
May represent the department at hearings or other official proceedings, meetings and conferences, or on committees.
Performs other related duties as assigned.
Bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology
Two years' professional experience in human resources administration.
Knowledge of HR principles and laws such as FMLA, EEO, and FLSA.
Knowledge of the principles of a classification system.
Knowledge of modern office practices and procedures including office and computer systems.
Must have a level of proficient in HR software and systems.
Must have a level of proficiency in utilizing Microsoft products.
Skill in evaluating and analyzing information related to human resources administration.
Aptitude for problem-solving and must be resourceful.
Must have strong organizational skills with keen attention to detail.
Must have leadership and coaching skills.
Excellent communication and interpersonal skills, ethics, and cultural awareness.
Ability to prioritize and manage time effectively.
Ability to understand and apply Baltimore County personnel law, rules and regulations, policies and, procedures, and memoranda of understanding.
Ability to develop training curriculum from determined objectives.
Ability to establish and maintain effective working relationships with others.
Ability to perform basic mathematical computations.
Ability to build spreadsheets, presentations, and reports.
Ability to handle confidential material with discretion.
Ability to work independently and as part of a team.