Human Resource Employee and Labor Relations Advisor

State of Delaware•Dover, DE

About The Position

This is the specialized level of professional human resource work in employee and labor relations that supports the business operations, mission and objectives of one or more agencies. This level is differentiated from previous levels by providing expertise in employee and labor relations for assigned agencies with 24/7 operations such as hospitals, correctional facilities, enforcement, or toll/highway maintenance. Employees at this level represent one or more assigned agencies on complex employee and labor relations matters, manage a caseload and make recommendations. P rofessional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed. Provides guidance, direction and recommendations to employees, management and others based on findings, rules, regulations, policies, guidelines and precedents that impact assigned area of human resources. Depending on the size of an assigned agency and operations, employees perform professional human resource work specializing in one or more human resource functions or perform professional human resource work as a generalist for all human resource functions of one or more assigned agencies. Applies, explains, and ensures compliance with state and federal human resource laws, rules, regulations, standards, policies and procedures. Analyzes inquiries, needs and challenges; assesses organizational impact; evaluates alternatives/options and makes recommendations. Explains and supports human resource related actions and recommendations. Reports workplace risk management issues to leadership (e.g., safety, health). Researches, collects, analyzes and evaluates data and information from a variety of sources and documents findings in narrative and statistical reports. Utilizes automated human resources information systems or other computerized systems to research and report on data; may perform quality reviews of data in systems. Conducts special assignments and studies. Participates in interviews, meetings, conference calls and/or presentations. May calculate, resolve discrepancies and report on data for an agency’s payroll.

Requirements

Applicants must possess at least one of the following:
Possession of a Bachelor’s degree or higher.
OR Four years of professional human resource experience.
OR Three years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
Three years’ experience in performing professional human resource work in support of a human resource function.
One year of experience in providing guidance, direction and recommendations to employees, management or others on labor or employee relations inquiries and/or challenges.
Two years’ experience in ensuring compliance with human resource laws, rules, regulations, standards, policies, and procedures.
One year of experience in interviewing employees, management, or others to obtain facts, explore issues and identify courses of action.

Responsibilities

Provides guidance, direction and recommendations to employees, management and others based on findings, rules, regulations, policies, guidelines and precedents that impact assigned area of human resources.
Depending on the size of an assigned agency and operations, employees perform professional human resource work specializing in one or more human resource functions or perform professional human resource work as a generalist for all human resource functions of one or more assigned agencies.
Applies, explains, and ensures compliance with state and federal human resource laws, rules, regulations, standards, policies and procedures.
Analyzes inquiries, needs and challenges; assesses organizational impact; evaluates alternatives/options and makes recommendations.
Explains and supports human resource related actions and recommendations.
Reports workplace risk management issues to leadership (e.g., safety, health).
Researches, collects, analyzes and evaluates data and information from a variety of sources and documents findings in narrative and statistical reports.
Utilizes automated human resources information systems or other computerized systems to research and report on data; may perform quality reviews of data in systems.
Conducts special assignments and studies.
Participates in interviews, meetings, conference calls and/or presentations.
May calculate, resolve discrepancies and report on data for an agency’s payroll.