Human Resource Coordinator/ Specialist, Full-time

Brooks Rehabilitation•Jacksonville, FL

18d•Onsite

About The Position

Are you passionate about creating an exceptional employee experience? Do you thrive in a fast-paced environment where no two days look the same? We are looking for an energetic and customer-focused HR Coordinator/Specialist to join our HR team. In this integral role you will support the daily operations of the HR department, serve as a welcoming and knowledgeable first point of contact for employees, and play a key role in keeping our people processes running smoothly. If you enjoy helping others, staying organized, and contributing to a collaborative HR team, this is the perfect opportunity to grow your HR career.

Requirements

Associate’s or bachelor’s degree in HR, Business or related field preferred
Minimum 2 years’ related work experience required
Working knowledge and understanding of human resource principles, practices and employment laws
High level of integrity and professionalism with the ability to maintain confidentiality paramount
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to build positive relationships and interact with employees at all levels of the organization
Exceptional organizational skills and attention to detail
Proven time management abilities with success meeting deadlines
Ability to perform effectively in a fast-paced and occasionally stressful environment
Familiarity with HRIS platforms preferred
Proficiency in Microsoft Office Suite, including basic Excel

Responsibilities

Serve as the first point of contact for employee inquiries—in person, by phone, and email—providing accurate information and exceptional service
Triage and handle employee inquiries regarding HR programs and policies and route more complex issues to the appropriate HR Center of Excellence
Provide day-to-day administrative support including mail, correspondence, file maintenance, recordkeeping, and greeting visitors
Assist with ID badge creation and maintenance
Support routine processes such as verifications of employment, unemployment requests, and I-9 processing
Maintain organized, compliant, and up-to-date HR files and documentation
Utilize HR systems and Microsoft Office tools to support data entry, reporting, and department workflows
Collaborate with HR team members on projects related to recruiting, learning and development, benefits, employee health, reward and recognition, and other HR initiatives
Contribute ideas and process improvements that enhance the employee experience and elevate HR service delivery