Human Factors & Systems Engineer - Yard (all levels)

Saronic • Austin, TX

6d

About The Position

We are looking for a Human Factors and Systems to architect how people move through, interact with, and experience complex physical and operational systems. This role sits at the intersection of design, operations, engineering, and behavioral science, and is responsible for turning friction-heavy environments into intuitive, efficient, and humane experiences.

You will design systems where throughput, safety, clarity, and experience all matter — from queuing and circulation to wayfinding, staffing models, and service rhythms. If done well, your work will feel invisible to users and indispensable to the business.

Requirements

• 7+ years designing or operating complex human-centered systems
• Experience with capacity modeling, service design, or pedestrian flow
• Familiarity with simulation tools or data-driven decision-making
• Proven ability to influence cross-functional teams without direct authority

Nice To Haves

• Experience designing systems under extreme peak loads
• Familiarity with crowd modeling or queuing theory
• Background in environments where safety is mission-critical
• Ability to prototype or test concepts quickly in the field
• A portfolio of systems you’ve designed that still work years later

Responsibilities

• Design end-to-end human flow systems across physical environments (facilities, venues, campuses, events, transportation nodes, etc.)
• Architect queuing strategies (physical and digital) that optimize both actual and perceived wait times
• Identify and eliminate bottlenecks across movement, decision points, and service interactions
• Translate behavioral insights into practical, buildable system designs
• Partner with engineering, operations, facilities, and product teams to integrate human flow into system architecture
• Use data, observation, and simulation to model capacity, throughput, and edge cases
• Define principles for wayfinding, signage, pacing, and spatial cues
• Stress-test systems for peak load, abnormal conditions, and failure modes
• Document designs clearly so they can be executed, operated, and scaled
• Continuously iterate based on real-world performance and user behavior

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed