Human Factors Engineer

Johnson & Johnson Innovative Medicine•Cincinnati, OH

2d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The Johnson & Johnson MedTech Industrial Design, Human Factors & User Experience (IDHF|UX) organization is seeking a multi-faceted, exceptionally talented, user-centered Human Factors Engineer (HFE) who is passionate about improving the quality of people's lives through transformational user experiences. Our global design team leverages Human Centered Design (HCD) philosophies to advance care and meet the needs of the MedTech Industry by placing users at the center of our design and usability process. We design solutions that span the full episode of care and balance the needs of various users (surgeons, hospital staff, patients and caregivers) through consistent, seamless, and optimized physical and digital experiences across our portfolio. The IDHF/UX team is comprised of Human Factors Engineers, Industrial Designers, UX/Interaction Designers, Information Designers and Design Strategists. Our team leads contextual research to discover unmet user needs, create usability specifications, requirements, and iteratively test with stakeholders through a robust usability engineering process.

Requirements

BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent; Post-Graduate Degrees (MS, PhD) are a plus and will be considered as part of the applicant’s professional experience.
Minimum of 2 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions is required.
Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management, including moderating of studies is required.
Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards.
Strong knowledge of human factors principles; working knowledge of task and use-related risk analysis methods.
Knowledge of user interface and user experience principles for hardware and software, workload, human perception and cognition.
Basic knowledge of anthropometrics, biomechanics, and physiology.
Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations.
Experience in ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries.
Experience performing root cause analysis for use-related problems.
Experience partnering with R&D, Marketing and Development teams to define and act as a guardian in upholding the best usability practices.
Must be able to commute into the Cincinnati, Ohio or Raritan, NJ office at least three days per week.
Ability to travel up to 20%, domestic and international is required.

Nice To Haves

Medical Device product development or experience is a strong plus.
Clinical experience and/or professional experience/degrees in software development and/or GUI development is a strong plus.

Responsibilities

Supports human factors efforts for programs from concept through post market release, supporting and influencing usability activities for product lines and programs with oversight from more senior members of the IDHF/UX team.
Support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross-functional teammates through a robust usability engineering process.
The position will interact closely with multiple product development teams across multiple platforms to complete the necessary usability research and documentation along with partnerships with business leaders/stakeholders to ensure success.
Develop a good understanding of intended use environments gained through time spent in the field at a couple of locations and a good understanding of intended user populations formed through user interactions.
Work on usability problems of diverse scope that impact broader program team and business milestones which is achieved through partnership and collaboration with more senior IDHF/UX team members.
The Human Factors Engineer will be mentored by more senior members of the IDHF/UX team to execute project deliverables and will be required to collaborate with third party contractors/consultants in the execution of usability research activities.
Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use
Support the planning, fielding, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests.
Consolidate user feedback into meaningful design insights and actionable recommendations.
Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests.
Develop an understanding of the use environments and participate in the creation of user workflows
Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance
Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports.
Author study documentation (e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)

Benefits

employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours