Human Factors Engineer

Corewell Health • Grand Rapids, MI

21h • Hybrid

About The Position

This position follows a hybrid work model, with on‑site presence required based on project needs, collaboration requirements, and team priorities Are you driven to transform complex clinical environments into safer, smarter, and more human‑centered systems? Join our collaborative Human Factors & Innovation team at Corewell Health - the largest healthcare system in Michigan and a recognized leader in groundbreaking innovation - where you’ll dive into meaningful, project‑based improvement work that spans our entire organization. As a Human Factors Engineer, you’ll partner closely with clinical and quality teams to uncover barriers, analyze work systems, design user‑centered solutions, and elevate processes that impact caregivers and patients every day. From hands‑on observation and usability testing to shaping systemwide change initiatives, this role blends deep analytical rigor with creativity, empathy, and cross‑functional influence—making you a key contributor to high‑impact projects that strengthen safety, efficiency, and the overall care experience. If you’re passionate about applying human‑centered design to real‑world challenges and want to make a measurable impact on patient safety and system performance, we encourage you to apply and join us in driving meaningful change. Job Summary Provides in-depth analysis and measurement of work systems to initiate, develop and recommend business and clinical practices and procedures that focus on enhanced safety, increased productivity and reduced cost. May act as an internal consultant to catalyze the various regional and corporate safety, quality and experience improvement efforts. Designs and tests novel, innovative solutions and lead key initiatives that are adherent to human factors best practices. May specialize in one or more of the following areas: benchmarking, human-centered system analysis and reengineering, participatory design and change management, and/or analysis of the reliability of process-driven systems requirements. Is recognized as an expert in human factors and reliability engineering within the organization. Has specialized depth and/or breadth of expertise in own discipline or function. Interprets internal or external business issues and recommends solutions/best practices. Solves complex problems; takes a broad perspective to identify solutions. May lead functional teams or projects. Works independently, with guidance in only the most complex situations.

Requirements

• Master's Degree in Human factors engineering, human systems engineering, cognitive systems engineering, human/computer interaction, engineering psychology, sociotechnical systems engineering or related field
• 5 years of relevant experience in quality, safety and/or process improvement, project management, and/or research in related field
• CRT-At least one Certification from preferred list - CPE (Certified Professional Ergonomist and/or Human Factors Practitioner) within two years after hire

Nice To Haves

• Doctorate in human factors engineering, human systems engineering, cognitive systems engineering, human/computer interaction, engineering psychology, sociotechnical systems engineering, or related field
• 2 years of experience driving independent research and/or improvement initiatives
• CRT-At least one Certification from preferred list - AEP (Associate Ergonomics Professional) upon hire

Responsibilities

• Lead Human‑Centered Systems Projects Conduct proactive system analysis and usability testing Develop study protocols and lead both qualitative and quantitative data collection Analyze data and prepare technical reports and recommendations
• Advance Human‑Centered Design & Safety Science Principles Champion and apply human‑centered design, human factors, resilience engineering, just culture, and Safety‑II concepts in daily work Promote systems‑level approaches to safety and continuous learning
• Coach and Educate Stakeholders Train clinicians, leaders, and other stakeholders on human factors tools and methods Provide coaching on data interpretation, design principles, and measurement Support teams in applying qualitative and quantitative data to decision-making
• Drive Participatory Design & Organizational Change Lead human‑centered participatory design activities to support change management Assess human systems and collaborate with teams to understand impacts of interventions Creatively engage employees to reduce resistance and strengthen commitment to change Develop design strategies that support sustainable organizational change
• Support Research & Program Dissemination Contribute to internal and external dissemination efforts Participate in peer‑reviewed publications, conference presentations, and research activities related to patient safety, quality, and human factors

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level