Human Development Coach & Facilitator

Brighton Center Inc • Newport, KY

7d • $37,000 - $39,000

About The Position

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Place To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! The Center for Employment Training (CET) Success Coach (Human Development Coach) is a year-round, full-time position in our post-secondary career training program for individuals seeking to enter or advance in the workforce. The role of Success Coach is to lead the Skill Division in partnership with the Skill Instructor and Career Coach. Success Coaches partner with trainees to identify barriers to attendance, progression, and employment. Success Coaches assist trainees in navigating community resources, provide individualized and group lessons on employability and life skills, and engage trainees in the learning experience. In addition, Success Coaches work with trainees individually to develop service plans to combat issues holistically.

Requirements

• Passion for working with a diverse population and unshakeable belief in the potential of our trainees’ ability to become self-sufficient
• Demonstrated customer service experience
• Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications
• Reliable transportation
• Excellent communication skills and the ability to build positive, professional relationships
• Ability to manage multiple priorities while demonstrating attention-to-detail in reporting, documentation, etc.
• Ability to work both collaboratively and independently
• Ability to adapt and maintain flexibility in a fast-paced and changing environment

Responsibilities

• Build trusting, professional relationships with trainees.
• Guide trainees in building their employment preparation, adult education, and soft skills by facilitating workshops, leading activities, and providing one-on-one coaching.
• Assist in helping trainees to learn new skills and prepare for certifications by providing tutoring.
• Collaborate with other team members to develop curricula and syllabi, grade assignments, formulate individual work plans for trainees, and make suggestions for improvements, as appropriate.
• Provide individualized coaching to career seekers to address situations that are barriers to employment.
• Make calls to absent trainees daily, conduct home visits as needed.
• Participate in weekly collaborative case management meetings (Unit Team) with team members, action teams, monthly staff meetings, progress/coaching meetings with trainees, as well as other agency meetings, as assigned.
• Manage attendance roster and facilitate daily communication with absent trainees.
• Maintain and build relationships with community organizations and case workers.
• Develop content and facilitate workshops on a weekly basis, implement applied learning opportunities within the curriculum.
• Actively participate in community events and build awareness of CET within the community.
• Track data, perform data entry, update numerous databases and outcome tracking spreadsheets, and report trainee progress to other programs, as applicable.

Benefits

• Competitive Medical/Dental/Vision Benefits
• Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
• Generous Vacation and Sick Leave
• 11.5 Paid Holidays
• Childcare Discount
• Agency Life and Long-Term Disability Insurance
• Professional Development
• Education Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees