Human Capital Management Senior Analyst (PN 20081191)

Ohio Department of Administrative Services•Columbus, OH

About The Position

Serves as a lead worker IDS & Disability Retirement over HCM Analysts in the Office of Payroll & Benefits. Coordinates advanced Payroll/Benefits absence management programs (e.g., FMLA, Disability Separations/Reinstatements, etc.) & implements policy for programs; analyze trends/patterns in leave program to develop & recommend initiatives to improve absence & leave program Coordinates all benefits sub-programs for developmental centers in DODD; including health, dental, vision, disability, workers’ compensation, occupational injury leave (OIL) & salary continuation, adoption/childbirth leave, disability & FMLA, etc. Serves as lead worker for HCMA processing payroll, tax administration & benefits (e.g., health, dental, vision, CCV, FSA, OPERS, etc.); receives claims & processes according standards; receives employee health insurance & life event forms & processes applications; assists/advises employees regarding enrollment deadlines, paperwork completion, eligibility & enters information into the Ohio Administrative Knowledge System (OAKS), verifies enrollment data (e.g., coding in OAKS, finalizes events, etc) Processes paperwork for employee leave programs (e.g., workers compensation, adoption/childbirth leave, disability, FMLA, etc.); receives paperwork, provides technical assistance to employee, opens events in OAKS, makes contact with entities for verification of information (e.g., physicians, Bureau of Workers’ Compensation (BWC), health & safety manager, etc.), charges time to Kronos & Absence Management System (AMS), recommends status of application, ensures coding to FMLA, adheres to timelines for eligibility & coverage, completes necessary forms & communicates with necessary entities for processing (e.g., BWC, DAS, physician offices, etc) Coordinates FMLA processing; capture time, ensures runs concurrent with other leave program & check documentation for eligibility; provides employees with appropriate leave paperwork upon request; acts as liaison between employee & other entities (e.g., DAS, insurance provider, etc) to ensure proper processing of claim; monitors leave balances to ensure leaves coincide with requested leave; report any issues regarding leave &/or inadequate leave; work with payroll office & supervisor to ensure proper deductions, appropriate OAKS coding, leave & leave balances are calculated appropriately, etc. Daily responsible for checking messages in Payroll & Benefits general delivery email boxes for all departmental staff & answering questions from all department staff; works with departmental staff & supervisor to problem solve, research & provide guidance to employees on leave programs; provides technical expertise on benefit issues to staff & internal management; reviews benefits information in OAKS computer system to assure accurate delivery of benefits to employees; researches & resolves benefits issues; notifies employees of changes in benefits; runs appropriate reports to check for needed updates/changes to employee benefits; assists with open enrollment (e.g., key manual changes, answer questions, facilitate information processing, etc) Ensure deadlines are met, communicates with supervisors/timekeeper/payroll regarding leave status, assists employee’s in resolving problems related to disability leave benefits); processes salary continuation/OIL requests; ensures proper completion of paperwork, adheres to timelines, communicates with relevant agencies/entities (e.g., Bureau of Workers’ Compensation, physician offices, etc), works with payroll for proper coding of claims; keeps manager up-to-date on relevant changes & issues affecting benefits processing. Conducts orientation to benefit programs for new hires (e.g., explains benefits, provides timeframes, receives paperwork, answers questions, enters information into OAKS). Attends in service training to remain up-to-date on benefits processing for all programs; remains current on OAKS & other HCM related issues (e.g., webinars, meetings); works with contact(s) at DCs to coordinate any processing or leave issues &/or answer questions; attends DAS & other training sessions/meetings to keep updated on human resources policies/procedures; performs other duties as requested.

Requirements

3 yrs. exp. in human resources.
completion of undergraduate core program in human resources, business or public administration; 12 mos. exp. in human resources.
1 yr. exp. as Human Capital Management Analyst, 64612.
equivalent of Minimum Class Qualifications For Employment noted above.
Human Resources
Collaboration
Confidentiality
Decision Making
Organizing and Planning
Priority Setting
Responsiveness
Time Management

Responsibilities

Serves as a lead worker IDS & Disability Retirement over HCM Analysts in the Office of Payroll & Benefits.
Coordinates advanced Payroll/Benefits absence management programs (e.g., FMLA, Disability Separations/Reinstatements, etc.) & implements policy for programs; analyze trends/patterns in leave program to develop & recommend initiatives to improve absence & leave program
Coordinates all benefits sub-programs for developmental centers in DODD; including health, dental, vision, disability, workers’ compensation, occupational injury leave (OIL) & salary continuation, adoption/childbirth leave, disability & FMLA, etc.
Serves as lead worker for HCMA processing payroll, tax administration & benefits (e.g., health, dental, vision, CCV, FSA, OPERS, etc.); receives claims & processes according standards; receives employee health insurance & life event forms & processes applications; assists/advises employees regarding enrollment deadlines, paperwork completion, eligibility & enters information into the Ohio Administrative Knowledge System (OAKS), verifies enrollment data (e.g., coding in OAKS, finalizes events, etc)
Processes paperwork for employee leave programs (e.g., workers compensation, adoption/childbirth leave, disability, FMLA, etc.); receives paperwork, provides technical assistance to employee, opens events in OAKS, makes contact with entities for verification of information (e.g., physicians, Bureau of Workers’ Compensation (BWC), health & safety manager, etc.), charges time to Kronos & Absence Management System (AMS), recommends status of application, ensures coding to FMLA, adheres to timelines for eligibility & coverage, completes necessary forms & communicates with necessary entities for processing (e.g., BWC, DAS, physician offices, etc)
Coordinates FMLA processing; capture time, ensures runs concurrent with other leave program & check documentation for eligibility; provides employees with appropriate leave paperwork upon request; acts as liaison between employee & other entities (e.g., DAS, insurance provider, etc) to ensure proper processing of claim; monitors leave balances to ensure leaves coincide with requested leave; report any issues regarding leave &/or inadequate leave; work with payroll office & supervisor to ensure proper deductions, appropriate OAKS coding, leave & leave balances are calculated appropriately, etc.
Daily responsible for checking messages in Payroll & Benefits general delivery email boxes for all departmental staff & answering questions from all department staff; works with departmental staff & supervisor to problem solve, research & provide guidance to employees on leave programs; provides technical expertise on benefit issues to staff & internal management; reviews benefits information in OAKS computer system to assure accurate delivery of benefits to employees; researches & resolves benefits issues; notifies employees of changes in benefits; runs appropriate reports to check for needed updates/changes to employee benefits; assists with open enrollment (e.g., key manual changes, answer questions, facilitate information processing, etc)
Ensure deadlines are met, communicates with supervisors/timekeeper/payroll regarding leave status, assists employee’s in resolving problems related to disability leave benefits); processes salary continuation/OIL requests; ensures proper completion of paperwork, adheres to timelines, communicates with relevant agencies/entities (e.g., Bureau of Workers’ Compensation, physician offices, etc), works with payroll for proper coding of claims; keeps manager up-to-date on relevant changes & issues affecting benefits processing.
Conducts orientation to benefit programs for new hires (e.g., explains benefits, provides timeframes, receives paperwork, answers questions, enters information into OAKS).
Attends in service training to remain up-to-date on benefits processing for all programs; remains current on OAKS & other HCM related issues (e.g., webinars, meetings); works with contact(s) at DCs to coordinate any processing or leave issues &/or answer questions; attends DAS & other training sessions/meetings to keep updated on human resources policies/procedures; performs other duties as requested.