HUC 2E .9 36 hrs - 2:30p to 11p

American Addiction Centers•Hazel Crest, IL

1d•Onsite

About The Position

This role is for a Hospital Unit Coordinator (HUC) in the Med Surg: IU Oncology Department at Advocate South Suburban Hospital. It is a full-time position, 36 hours per week, with a schedule from 2:30 PM to 11:00 PM. The HUC is responsible for coordinating patient tests and treatments across various departments, maintaining knowledge of diagnostic and treatment services, and facilitating communication within the patient care team. Key duties include managing telephone calls, monitoring and troubleshooting office equipment, utilizing the Electronic Medical Record (EMR) and other computer systems for ordering supplies, processing patient charges, and managing patient medical records for admissions, transfers, discharges, and expirations. The role also involves ensuring accurate patient demographic information and fostering positive customer relations. The HUC must demonstrate age-specific care knowledge and skills.

Requirements

High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
No experience required.
Basic computer skills.
Excellent oral and written communications.
Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
High level of attention to detail essential.
Maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Responsibilities

Coordinate tests and treatments with and between various departments for patients on nursing units.
Maintain working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
Facilitate communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
Screen incoming telephone calls.
Monitor department office equipment and troubleshoot minor problems.
Arrange repair of major malfunctions.
Maintain working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
Process daily patient charges and/or related procedures through the system.
Compile necessary chart forms for admissions, transfers, discharges and expirations.
Obtain appropriate copies of medical records for transfers to nursing homes and other health care facilities.
Verify medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
Establish and maintain positive customer relations and contribute to a harmonious work environment.
Quickly and courteously acknowledge requests, respond to call lights, demonstrate proper phone etiquette and foster communication between the health care team.
Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development.
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.