HubSpot Solutions Consultant

Aptitude 8

3d • Remote

About The Position

We’re looking for a HubSpot Solutions Consultant to join our Managed Services Team! In this client-facing role, you’ll be responsible for leading client engagements and executing RevOps strategy focused on HubSpot-centered solutions. You’ll work closely with development, engineering, and delivery teams to bring HubSpot solutions to life while building strong, long-lasting client relationships. This role blends technical expertise with strategy and execution while ramping up new client consulting skills and subject matter expertise to deliver high-value solutions and drive business outcomes!

Requirements

• 6+ years of professional experience in at least one functional area, ideally Marketing, Sales, or Customer Service.
• 3+ years experience in consulting or professional services environments managing multiple external clients or accounts simultaneously.
• HubSpot Advanced User: Advanced technical grasp of 2+ HubSpot Hubs (Marketing, Sales, Service, Ops, Content/CMS).
• Understanding of systems, architecture, and how to solve complex problems using data, technology, and process; should be familiar with APIs / webhooks.
• Ability to navigate budget constraints and lead clients toward the right solutions within a defined monthly budget.
• Strong problem-solving skills with a client-centric mindset; ability to listen to clients and translate their pain points into real solutions.
• Skilled at navigating and prioritizing ambiguous client requests while quickly building rapport; must be comfortable working without a defined client scope.
• Comfortable building and managing client relationships while identifying areas for continuous improvement.

Responsibilities

• Build complex automations, data models, and new processes within the HubSpot platform while managing custom developments and integrations for external clients.
• Develop scalable, tailored solutions that address client business needs, leveraging HubSpot's advanced features and third-party integrations.
• Provide actionable advice for clients while bringing strategic value regardless of relationship or technical familiarity with the existing ecosystem.
• Identify areas of continuous improvement via optimizations and iterations to existing client portals.
• Confidently and accurately build strategies to solve complex problems using HubSpot-centered solutions.
• Strategically identify additional areas for HubSpot solutions that align with client goals and objectives.
• Create diagrams and process maps using tools like Lucidchart to illustrate solutions clearly.
• Proactively identify and communicate engagement needs and prioritize scope; recommend solutions that align with client goals and objectives.
• Act a primary point of contact for clients, contributing to discovery and prioritization sessions while clearly defining solution requirements.
• Drive sprint cadence, plan work accordingly, and conduct weekly sprint meetings with clients.
• Present technical concepts as actionable business use cases, ensuring clarity and alignment with client goals.
• Manage and lead user acceptance testing (UAT) with clients, ensuring deliverables meet quality expectations.
• Train clients on deliverables and platform processes; lead train the trainer and direct training sessions.
• Work closely with delivery leads and other team consultants to execute tasks, provide guidance, and ensure seamless execution of customized solutions.
• Write detailed task specifications and delegate to other team members as needed.
• Conduct quality assurance (QA) on deliverables and provide coaching to team members where needed.
• Conduct backlog grooming and task prioritization for new and recurring Managed Services clients.
• Manage existing HubSpot features, including API integrations and webhooks while maintaining data integrity and governance.
• Execute small-batch data migrations, property setups, and third-party app integrations to ensure seamless transitions for clients.
• Stay updated on HubSpot beta features and other technological advancements to deliver cutting-edge solutions.

Benefits

• remote flexibility
• 401k
• great benefits
• meaningful work
• chance to shape the future of how companies operate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed