Hub Operator

TEGNA-posted 15 days ago

Full-time • Entry Level

Onsite • Charlotte, NC

5,001-10,000 employees

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TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. TEGNA's broadcast operations hub in Charlotte, NC seeks a Broadcast Hub Operator to join our team. This position is part of a team responsible for the live operation, monitoring and support of multiple stations 24 by 7 in a single centralized environment. This position will perform duties to ensure the on-air integrity of multiple network programming feeds and provide immediate response to emergency situations that may affect on-air programming. The ideal candidate is a self-starter capable of working independently or as part of a team. Must be willing to work onsite at our facility in Charlotte, North Carolina.

Maintain and manipulate on-air playlists, execute program/commercial/marketing changes, support live-event and off-air workflows, send logs for reconciliation and troubleshoot channel playout issues
Responsible for the ingest and quality control of broadcast materials into all automation systems
Manage commercial integration, including rolling commercial breaks, during taped and live programming
Monitor and maintain the continuity and availability for multiple channel streams
Ensure continuity of programming by confirming that every piece of material is accounted for and ready for on-air playout
Act as first line responders for internal clients
Vigilantly protect our air by simulating the experience of a viewer and constantly checking for proper audio, video, captioning and picture quality
With the guidance of Technical Managers and supervisors, work as a team to promptly recover from any on-air discrepancies
Other duties as assigned

BA/BS in a related field or equivalent experience
Basic understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements
Proficient in Excel and the entire Microsoft O365 suite of tools
Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems
Ability to troubleshoot, take immediate action, and resolve broadcast issues
Strong customer service attributes and skills
Strong organization and time management skills
Unwavering composure in high-pressure situations
Acute attention to detail
Excellent interpersonal communication skills
Experience working successfully as part of a team
Must be willing to work onsite at our facility in Charlotte, North Carolina
Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

1-3 years of experience in a master control or production control room television environment
Proven passion for media, television, and technology

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families.
TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

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