MH Operations Lead

Advance Auto Parts•Minneapolis, MN

1d•Onsite

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions, including the execution of store Hub order fulfillment, inventory control, and all associated processes. Depending on the size and scope of the HUB operations, some Hub Operations Leads will lead one or more team members assigned to HUB operations, such as HUB Inventory Specialists and HUB drivers. This role requires good knowledge of store systems, basic parts knowledge, strong interpersonal skills, and prior experience leading other team members. The individual must have in-depth knowledge of store inventory and the ability to network with nearby stores, Hubs, PDQ, and external suppliers for order fulfillment. The Hub Operations Lead is also responsible for maintaining Hub company standards. This is a full-time position and may require MVR certification, as well as completion of all training materials and attendance at all store meetings.

Requirements

Good knowledge of store systems
Basic parts knowledge
Good interpersonal skills
Prior experience leading other team members
In-depth knowledge of the store inventory
Ability to network with nearby stores, Hubs, PDQ and external suppliers for order fulfillment
Responsibility for maintaining Hub company standards
MVR certification (may be required)
Complete all training materials and attend all store meetings
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment, including forklift, pallet jack and/or hand jack
Operating POS and Parts lookup systems
Ability to execute and train inventory systems and store equipment
High attention to detail
Competent at oral and written communications
Handle basic math computations
Prior retail experience, including basic merchandising and inventory management skills
Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack
Well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner
Previous work records should demonstrate stability and performance results
Able to come to work on short notice, and/or work flexible hours including nights and weekends
Immediately report to General Manager and/or District Manager any violation of company policy or procedure
Inventory management in a retail environment or logistics center of operations
High school diploma or general education degree (GED)

Responsibilities

Responsible for Hub operations and resolution of Hub orders and processes in a timely manner
Responsible to provide direction, organize and delegate work and ensure execution related to leading HUB related team members (Hub /Loop Drivers and Hub Inventory Specialist)
Review Hub orders, pulling parts, stage product, finalize paperwork
Interaction with internal and 3rd party Drivers on paperwork, instructions
Engaging store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network
Work with GM, DM and CSC support for proper inventory mix and levels
Inventory accuracy and functions as it relates to the parts department and HUB inventory to include- Onhand accuracy of inventory, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead
Manage and comply with all Hub records and all paperwork policies and procedures
Urgently Communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s)
Lead stocking activities from replenishment orders, to include scanning in product and ensuring completion within 24 hours
Additional Inventory activities including Overstocks, Callbacks, Resets
Safely deliver parts to customers as needed
Assist with Front Room Inventory functions
Assist with cores and defects
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Assist as needed with MOD and other store related actions