Hub Director

UNC-Chapel HillChapel Hill, NC
4d

About The Position

The Office of Undergraduate Education seeks a passionate, committed professional to lead one of the Thrive@Carolina Campus Hubs, comprised of individuals dedicated to providing student-centered, holistic and seamlessly delivered support to students from acceptance through graduation. Reporting to a Senior Assistant Dean, the Hub Lead/Director is a consummate professional who provides leadership and operational oversight for one of the hub units on campus. Hub staff are expected to bring positive energy and a collaborative mindset to their everyday work, partnering with campus staff, faculty and one another to ensure all students thrive. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. The incumbent will have a strong commitment to the Liberal Arts, demonstrated experience utilizing an intersectional framework to support students holistically, and capable of leading a team of engaged employees to affect positive change through innovative systems. This is a 12-month, full-time, permanent, EHRA Non-Faculty position which will require some evening hours and may have non-standard work hours.

Requirements

  • Appreciation and understanding of a liberal arts education.
  • Deep familiarity with the intersectional framework and best practices required to achieve student success including academic, wellness, engagement and financial components.
  • Ability to create and assess student learning outcomes and translate them into educational programs.
  • Experience or training in social justice, diversity and/or cultural competence with a strong interest in continued professional development in these areas.
  • Successful supervisory/management experience or the ability to lead groups.
  • Highly ethical with excellent judgement and sound decision-making skills.
  • Ability to work through complex, confidential issues and provide solutions.
  • Strong oral and written communication skills; experience teaching, training or facilitating.
  • Ability to develop and deliver effective presentations to groups including reports, business correspondence, and procedure manuals.
  • Excellent organizational skills.
  • Ability to coordinate work with attention to detail while meeting deadlines.
  • Demonstrated ability to cultivate relationships and working collaboratively with staff and colleagues.
  • Flexibility to evolve with a dynamic environment and ability to maintain composure, professionalism, and positive attitude during lengthy periods of high volume, intensive work.
  • Ability to utilize and/or learn software applications, learning platforms, or technology-based delivery systems.
  • Minimum SACS qualifications to be appointed as fixed-term faculty.

Nice To Haves

  • Strong interest in promoting innovative systems and building a culture of integrated, holistic support for students.
  • Experience overseeing the hiring, development, and performance management of professional staff.
  • Experience with budget management, and an understanding of how to use limited financial resources.
  • Familiarity with Universal Design principles.
  • Knowledge of workforce education trends, career options and career and educational planning assessments.
  • Experience, or interest in, contributing to educational research and professional literatures.
  • Involvement in NACADA , NACE , NASPA , ACPA , NODA or other professional organizations supporting student success.
  • Familiarity with social media and other digital technology and their application in higher education settings.
  • Five (5) years of professional experience within higher education
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