Off Site Federal Workstudy, HUB Dayroom Hospitality

Ivy Tech Community College • Muncie, IN

16d • Onsite

About The Position

Promote a hospitable and welcoming atmosphere in the day room at the Muncie Hub through guest services. This includes greeting guests, staffing the service desk, light cleaning, and general provision of related tasks to support the center. The Muncie Hub serves individuals experiencing homelessness and aims to provide a sense of community, housing resources and supportive services to those in need. Please send all applications to Melissa Thompson at [email protected] Assist with data input, management and tracking individual guest services provided. Provide triage to guests in need of community resources and housing services. Provide safe and healthy dayroom services, including shower, laundry, and day room facilities. Perform light cleaning duties to support a safe, clean, and welcoming facility for guests of the service center and tiny homes. Answers phones, refers, and transfers incoming calls to appropriate internal and external resources. Must be able to work kindly and gracefully with others who are dealing with extreme difficulties in their life such as substance abuse, homelessness, mental and physical disabilities. Assist with management and organization of donated supplies and equipment. Other duties as assigned. You must apply with your Ivy Tech email address. Work Environment and Physical Demands: Sitting, Standing, Walking, Climbing Stairs, Lifting Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice at the discretion of the employer (MMM).

Requirements

• Must be authorized to work in the United States
• Must have a high school diploma or GED.
• Students must be enrolled in at least 6 credit hours each semester.
• Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
• Students must have a current and completed FAFSA on file.
• Student must demonstrate financial need.
• Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
• Official transcripts required upon hiring.
• Must be able to work kindly and gracefully with others who are dealing with extreme difficulties in their life such as substance abuse, homelessness, mental and physical disabilities.
• All employees must sign and adhere to MMM Drug and Alcohol policy and remain free from addiction to drugs and/or alcohol.

Nice To Haves

• High school diploma or equivalent is preferred.
• Computer experience preferred.

Responsibilities

• Promote a hospitable and welcoming atmosphere in the day room at the Muncie Hub through guest services.
• Greeting guests
• Staffing the service desk
• Light cleaning
• General provision of related tasks to support the center
• Assist with data input, management and tracking individual guest services provided.
• Provide triage to guests in need of community resources and housing services.
• Provide safe and healthy dayroom services, including shower, laundry, and day room facilities.
• Perform light cleaning duties to support a safe, clean, and welcoming facility for guests of the service center and tiny homes.
• Answers phones, refers, and transfers incoming calls to appropriate internal and external resources.
• Assist with management and organization of donated supplies and equipment.
• Other duties as assigned.

Benefits

• Competitive benefits and professional development programs
• The most advanced technologies in our classrooms and training facilities
• Collaborative and innovative culture with a focus on creativity and employee belonging
• Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED