HUB Coordinator
About The Position
The HUB Coordinator position involves overseeing all hub operations at assigned facility locations, ensuring facilities meet customer standards for protection and security, and managing storage infrastructure for DDC fleet vehicles while accommodating APR vehicle needs. The role also encompasses vehicle operations and fleet coordination, including overseeing vehicle reception, coordinating maintenance schedules, implementing system updates, and monitoring vehicle uptime. Route planning and optimization are key, focusing on maximizing data collection effectiveness and continuously optimizing routes based on performance. Furthermore, the coordinator provides team support by assisting with administrative tasks, assigning daily shifts, supporting dispatch operations for multiple shifts seven days a week, monitoring personnel performance, facilitating training and onboarding, ensuring team qualifications, and handling conflict resolution. Data handling and quality assurance are also critical, involving orchestrating and monitoring data operations, managing secure transportation of recorded data storage media, and monitoring daily collection progress against targets. The coordinator is also responsible for providing regular operational reports to Project Managers, identifying and resolving operational issues proactively, reporting discrepancies, compiling performance metrics, and interfacing with senior management and client stakeholders.
Responsibilities
- Oversee all hub operations at assigned facility locations
- Ensure that hub facilities meet the standards agreed with the customer (protection protocols and security)
- Manage storage infrastructure for DDC fleet vehicles and accommodate APR vehicle needs
- Oversee vehicle reception at designated hub facilities and coordinate vehicle set up upon receipt
- Coordinate vehicle maintenance schedules and minor inspection checks
- Oversee implementation of required vehicle system updates and software as per customer requests
- Monitor vehicle uptime and address maintenance needs promptly
- Plan routes to maximize data collection effectiveness under varying conditions (time frames, directions, weather)
- Continuously optimize routes based on performance data and collection targets
- Support completion of Dursuite
- Completion of driver’s hours control sheet
- Completion of driving sheets
- Assign daily shifts and support dispatch operations (multiple shifts per day, 7 days/week)
- Monitor personnel performance and conduct evaluations (Samsara tool)
- Support execution of training and onboarding for new team members
- Ensure all assigned personnel meet technical and professional qualifications
- Handle conflict resolution and maintain positive team morale
- Orchestrate and monitor data handling operations in accordance with client specifications
- Manage collection and secure transportation of recorded data storage media
- Monitor daily data collection progress against monthly targets
- Provide regular reporting to Project Managers on operational status
- Identify operational issues and work proactively to resolve them
- Report any discrepancies in operations or deviations from plan
- Compile daily and weekly performance metrics
- Interface with IDIADA senior management and client stakeholders as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
