About The Position

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. Full Relocation Package is Included! Sodexo's Healthcare Technology Management Division seeks an experienced, reliable, & personable HTM Supervisor- Healthcare/ Biomed for Altru Health System located in Grand Forks, ND. A valid driver’s license and acceptable driver’s license record check is required.

Requirements

  • Formal training and experience repairing, maintaining, and calibrating medical devices as well as experience servicing senior BMET level equipment and areas. (i.e. Phillips Patient Monitors, Ventilators, Anesthesia, Telemetry, Stryker- Integrated, IV Infusion- Hospira (now ICU Medical) Plum 360, ESUs, Defibrillators, Critical Care, ER, OR, Lab)- Not all are required.
  • Working knowledge of healthcare technology operations and biomedical equipment, supervisory and leadership abilities, and experience with data management. Microsoft excel experience is required.
  • Experience in a hospital or healthcare setting.
  • The ability to be organized, resourceful, adept at making decisions and managing budgets.
  • Strong service focus to include the ability to engage staff, vendors, and client to ensure service is continually sustained at a high level.
  • Leadership capabilities to oversee operations, client relations, and supervise their technician and engineering staff.
  • Excellent communication, customer service and time management skills.
  • Minimum Education Requirement - Bachelor’s Degree or equivalent experience
  • Minimum Management Experience - 3 years
  • Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or a related field

Responsibilities

  • Oversee biomedical equipment services including vendor management, regulatory compliance, and project management.
  • Position may require local travel to accounts and clinics in the area.
  • Lead technicians in accomplishing goals, develop a team of biomedical professionals and evaluate staff productivity, efficiency, and other specific work quality performance indices.
  • Coordinate preventative maintenance scheduling and develop work schedules for all staff technicians and make adjustments as needed to accommodate changing workloads.
  • Responsibility for all operations.
  • Assumes technical responsibilities.
  • Supervises managers.
  • Maintains customer satisfaction and good public relations.
  • Verify process exists to ensure appropriate response to all service requests.
  • Produce, review, and make assessments of various reports related to work completion, unfinished work, preventive maintenance completion rates, and repeat equipment failures.
  • Understand and comply with Joint Commission and other applicable standards and regulations.
  • Provides accurate and timely reporting to Account and/or District Managers, and hospital management.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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