HTM Imaging Tech III, X-Ray Equipment Services

Mayo Career Site USRochester, MN
118d

About The Position

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology. Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic. A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.

Requirements

  • Exceptional customer focus with outstanding communication and interpersonal skills.
  • Advanced analytical skills.
  • Ability to solve complex technical issues.
  • Mastery of imaging repair principles.

Nice To Haves

  • Experience with x-ray, imaging, nuclear medicine, and radiotherapy systems.
  • Experience in a healthcare environment.

Responsibilities

  • Maintain complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
  • Demonstrate technical skills associated with installation, maintenance, calibration, repair, and QA of imaging systems.
  • Prioritize service calls appropriately and adhere to Mayo policy and procedure.
  • Adhere to rules, regulations, and policies regarding radiation safety and stored energy safety.
  • Monitor potential for radiation exposure and work to eliminate unnecessary exposure.
  • Solve complex technical issues in a timely manner.
  • Respond to service calls communicated through HTM Leadership, HTM Support Specialists, or a CMMS dashboard.
  • Handle emergent calls from customers requiring rapid response.
  • Travel to other Mayo Clinic sites and attend applicable vendor training.
  • Continuously improve knowledge to develop mastery of complex equipment.
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