HTM Imaging Tech III, X-Ray Equipment Services

Mayo Clinic • Rochester, MN

120d

About The Position

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology. Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic. A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.

Requirements

• Bachelor's degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 3 years of related experience; or an Associate's degree in a related field and 5 years of experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering and 5 years of experience.
• At least 3 years of experience maintaining imaging or x-ray systems.
• Demonstrated increase in responsibility and exposure to high complexity equipment.

Nice To Haves

• AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE.
• Vendor training on relevant equipment.
• Knowledge of safe work practices around biological, chemical, radiation, and energy hazards.
• Familiarity with test and QA tools/software for medical equipment maintenance.
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.
• Authorization to work in the United States without the need for Mayo Clinic sponsorship.

Responsibilities

• Maintain complex medical equipment according to the Mayo Clinic Medical Equipment Management Plan.
• Install, maintain, calibrate, repair, and perform QA on x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems.
• Demonstrate exceptional customer service and communication skills.
• Prioritize service calls and adhere to Mayo policies and procedures.
• Monitor and ensure compliance with radiation safety and stored energy safety regulations.
• Respond to service calls in a timely manner, especially emergent calls from customers.
• Participate in on-call, overtime, and non-standard shifts as required.
• Travel to other Mayo Clinic sites and attend vendor training as necessary.
• Continuously improve knowledge and skills related to complex medical equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree