About The Position

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems. Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission. An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.

Requirements

  • technical and mechanical skills
  • customer focused
  • outstanding communication and interpersonal skills

Responsibilities

  • maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan
  • planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems
  • prioritize service calls appropriately
  • adhere to Mayo policy and procedure
  • committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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