This position is for supporting the Real-Time Location Services and Telemedicine equipment. The incumbent in this position will be based in Mankato, MN, and need to periodically travel to regional sites for project work and technical support. An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems. Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission. An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees