HTM Healthcare Engineering Tech I

Mayo Clinic Health System•Rochester, MN

27d•$32 - $43

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems. Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo's mission. An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.

Requirements

Associate's degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline ; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics); or H.S. Diploma or another technical certificate with 3 years of related experience. Related experience includes maintaining medical equipment or medical systems (typically a field service technician).
For laboratory or research positions: Associate's degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and experience maintaining lab or medical equipment/systems.

Nice To Haves

AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
Vendor training on relevant equipment
Knowledge of safe work practices around biological, chemical, radiation and energy hazards.
Familiarity with test and QA tools/software needed to perform medical equipment maintenance
Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.

Responsibilities

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills.
They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard.
Emergent calls directly from the customer may require a rapid response time.
On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo's mission.
An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.