HTM Healthcare Engineering Tech I

Mayo Clinic • Rochester, MN

76d

About The Position

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems. Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo's mission. An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.

Requirements

• Associate's degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics); or H.S. Diploma or another technical certificate with 3 years of related experience.
• Related experience includes maintaining medical equipment or medical systems (typically a field service technician).
• For laboratory or research positions: Associate's degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and experience maintaining lab or medical equipment/systems.

Nice To Haves

• AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE Vendor training on relevant equipment.
• Knowledge of safe work practices around biological, chemical, radiation and energy hazards.
• Familiarity with test and QA tools/software needed to perform medical equipment maintenance.
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.

Responsibilities

• Maintain medical and clinical equipment and systems according to the Mayo Clinic Medical Equipment Management Plan.
• Demonstrate technical and mechanical skills in planning, installation, maintenance, calibration, and repair of biomedical and laboratory equipment.
• Prioritize service calls and adhere to Mayo policy and procedure.
• Respond to service calls communicated through HTM Leadership, HTM Support Specialists, or CMMS dashboard.
• Handle emergent calls from customers with rapid response times.
• Commit to continuous improvement and mastery of complex equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree