HRP Product Owner

Integrated Home Care Services, Inc.

7d

About The Position

The HRP Product Owner is a strategic leadership role responsible for maximizing
the value, stability, and evolution of the company’s HealthRules Payor (HRP)
platform. This role serves as the primary steward of the HRP product ecosystem.
This includes but is not limited to Brightree, Kinnser and Caretend, ensuring
that the system(s) meet business needs, support operational excellence, and
aligns with enterprise technology strategy.

The HRP Product Owner will manage and govern the vendor(s), which provides
configuration, development, and production support services for HRP. This
includes overseeing performance, prioritizing work, ensuring adherence to SLAs,
and driving high-quality delivery.
Acting as a trusted advisor to business leaders, IT leadership, and the PMO,
this role translates business requirements into product features, system
enhancements, and strategic improvements.

The HRP Product Owner must deeply understand HRP’s capabilities and constraints,
helping the organization optimize claims processing, benefits administration,
provider management, enrollment, and related payer operations.
The ideal candidate brings strong payer systems experience, vendor management
expertise, excellent communication skills, and the ability to drive measurable
value through well-aligned system enhancements and disciplined product
governance..

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Healthcare Administration, or a related field.
• 7–10 years of experience working with payer systems, ideally including HealthRules Payor.
• Minimum 5 years working in roles such as product owner, business systems manager, business analyst lead, or system SME within a healthcare payer environment.
• Proven experience managing third-party vendors (preferably VENDOR(S) or similar HRP partners).
• Strong understanding of payer business processes: claims adjudication, benefits configuration, provider data, enrollment/membership, billing, and regulatory compliance.
• Demonstrated ability to translate business requirements into technical system solutions.
• Exceptional communication and stakeholder-management skills.
• Experience leading or partnering on large systems implementations or enhancements.

Benefits

• Medical, Vision, Dental, Short- and Long-term insurance
• 6+ Days of Holidays Pay
• 17 days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs
• Comprehensive paid training program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees