TEMP-Admin Clerical Cust Svc (HRL Customer Svc Rep)

Georgia Institute of Technology•Atlanta, GA

55d

About The Position

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitorsThis position typically will advise and counsel: NA This position will supervise: NA

Requirements

High school diploma, GED Certificate or Vocational School Diploma
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.
Up to two years of job related experience
SKILLS This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

Responsibilities

Compose routine correspondence; prepare and route correspondence, reports and other documentation.
Gather pertinent information regarding customer service needs.
Respond to customer questions or concerns.
Perform other duties as assigned
Compile and organize data for use in reports.
Schedule and make arrangements for meetings and other events.
Make travel arrangements for unit staff management and staff as directed.
Maintain office supplies inventory.
Maintain filing system.
Receive and refer phone calls; greet and direct office visitors.