Hris & Operations Associate

Radio Free Asia•Washington DC, WA

11h•$58,300 - $69,600

About The Position

As the HRIS & Operations Associate , you are the engine behind Radio Free Asia’s U.S. human resources function. Working within a lean team, you won’t just manage data—you will own the systems, records, and compliance processes that keep us running smoothly. Reporting to the HR Manager, U.S. Operations, you will serve as the primary administrator for ADP Workforce Now, manage I-9 and background check programs while ensuring our records remain audit-ready. This is a high-impact role for a proactive, tech-savvy professional who finds equal satisfaction in building scalable systems, auditing data for perfection, and solving day-to-day employee challenges This role offers deep exposure to the technical and operational heart of HR. You will have the autonomy to help build the systems of the future for an organization with a vital global mission. If you are an entrepreneurial-minded HR professional who loves mastering platforms like ADP Workforce Now and navigating complex compliance landscapes, we want to talk to you.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience
Minimum 2 years of professional HR experience with hands-on experience administering HR software systems (HRIS, ATS, background check platforms, or similar)
Strong technical aptitude and comfort working in HRIS, ATS, and background check systems
Experience with HR compliance processes such as I-9s, E-verify, personnel files management, or audits.
High attention to detail, excellent organization and prioritizing skills, and ability to manage multiple deadlines
Professional communication skills and strong discretion with confidential information
Self-starter who can work independently, identify issues proactively, and implement solutions with minimal supervision
Adaptable and comfortable working in a lean team environment with shifting priorities
Core Competencies Technical Proficiency & Systems Thinking: Quickly masters HR systems and serves as a power user who builds reports, improves workflows, and supports others
Attention to Detail & Compliance Focus: Maintains high accuracy in data, documentation, and audits; proactively flags risks and issues
Ownership & Initiative: Anticipates needs, follows through without prompting, and drives tasks to completion
Organization & Time Management: Manages multiple deadlines and priorities while keeping records clear and accessible
Process Improvement Mindset: Continuously looks for ways to streamline, automate, and improve efficiency
Dependability & Confidentiality: Meets deadlines consistently and handles sensitive information with discretion
Adaptability & Learning Agility: Thrives in a fast-paced environment and quickly learns new systems and processes
Clear Communication & Collaboration: Communicate s effectively, creates useful documentation, and works well within a small, collaborative HR team

Nice To Haves

Systems: ADP Workforce Now (Expert), iCIMS , HireRight.
Software: Google Workspace, Microsoft Office, and Canva (for creative HR communications).
Experience with payroll data validation, timecard management, or payroll coordination
Experience working in lean, fast-paced teams, or start-up organizations, where you are comfortable to wear multiple hats.
Experience working in a multicultural or multi-jurisdictional environment, comfortable in interacting with people from diverse backgrounds.
Fluency in English with knowledge of one of RFA’s broadcast languages is highly desirable.

Responsibilities

HR Systems & Data Management (ADP Master) Serve as the primary system administrator for ADP, maintaining employee records and system access configuring workflows, building and running reports, and troubleshooting.
Ensure accuracy of HR data through regular audits on employee documents and profiles, company policies and forms, on both ADP and Google Sharedrive.
Build and maintain reports on headcount, turnover, compliance deadlines, and other key HR metrics
Improve and document HRIS processes, including creating video guides/presentation for employee self-service, as well as SOP for HRIS workflows
Serve as the primary contact to employee inquiries about ADP navigation and self-service functions
Compliance & Work Authorization Oversight Own and manage the entire I-9 verification, E-Verify submissions, and re-verifications for all U.S-basedemployees.
Track work authorization and visa expiration dates and flag upcoming deadlines to HR and General Counsel.
Maintain immigration files and coordinate required Labor Condition Application (LCA) posting and documentation
Escalate substantive immigration questions, visa sponsorship matters, and complex cases to related personnel.
Coordinate annual Conflict of Interest policy and Telework policy renewal processes globally including tracking attestations and following up on outstanding submissions
Ensure required employment posters and notices are current and properly display
Maintain compliance calendar for key HR deadlines, reporting requirements, and regulatory filings
Support internal and external audits and respond to routine agency inquiries from DOL, OFCCP and DC unemployment office.
Background Checks & Hiring Support Own and manage background checks through HireRight in coordination with recruiter, serve as a primary HireRight vendor contact
Track background check completion to ensure it aligns with employment start date, troubleshoot issues, and maintain compliance documentation
Coordinate with HR Manager on USAGM Risk Assessments and Background Investigations for positions requiring clearance
Ensure new hire records and I-9 are complete and compliant
Escalate complex or adverse findings for review
Onboarding & Offboarding Support Coordinate onboarding logistics, including ADP set up and access, orientation scheduling, and documentation gathering, ensuring onboarding steps are completed in ADP prior to start date.
Process policy acknowledgments and track completion of all onboarding milestones; Manage offboarding logistical arrangement including final payroll processing, access removal, equipment return, and termination in ADP and insurance.
Payroll & Timekeeping Support Monitor and audit timecards and payroll-related data in coordination with Finance
Support payroll processing activities by providing accurate HR data and year-end reporting (W-2s, 1095-Cs)
Maintain working knowledge of DC wage and hour laws, tax regulations, and payroll compliance requirements
HR Team Support & Cross Training Support policy renewals, administrate performance review in ADP
Drafting standard HR correspondence, creating engaging HR communications such as posters, newsletter.
Assist Recruiter with temporary staffing including coordination with staffing agencies, and tracking their assignment end date and extension, Assist HR team with company events planning, such as holiday parties and social events.
Contribute to HR process improvements and operational projects as needed
Develop capability to serve as backup for routine benefits administration tasks when Benefits & Employee Relations Specialist is unavailable
Perform other duties as assigned to support HR team and organizational needs