HR Technology- Technical Product Owner

BarclaysHanover Township, NJ
7d

About The Position

Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. You will also be responsible for owning the ServiceNow platform, shaping its strategic direction, and ensuring alignment with HR transformation objectives. The role requires extensive senior HR technology experience, particularly in delivering large-scale solutions on Workday and ServiceNow.

Requirements

  • Proven HR technology leadership experience, with a strong track record in ServiceNow and Workday product configuration, implementation, and enhancement.
  • Demonstrated ability to balance strategic vision with delivery excellence, including hands-on management of agile teams and direct involvement in planning and execution.
  • Experience aligning HR transformations to enterprise platforms, and partnering with diverse stakeholders and vendors to drive successful outcomes.
  • Strong negotiation skills for contracts and licensing with technology vendors.

Responsibilities

  • Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
  • Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
  • Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
  • Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
  • Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
  • Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.
  • Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development, particularly in ServiceNow and Workday environments.
  • Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team, ensuring strategic alignment with HR transformation goals.
  • Collaboration with internal stakeholders, including journey groups, directors, and heads of experience, to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable, and secure.
  • Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance, with a focus on delivering high-quality, low-defect code.
  • Monitoring of product performance to identify opportunities for optimisation that meets the bank’s performance standards and drives innovation.
  • Lead and manage agile delivery teams, oversee quarterly/PI planning, facilitate estimation of work, and ensure timely delivery of initiatives.
  • Align HR transformation initiatives to strategic technology platforms, ensuring integration and interoperability between ServiceNow, Workday, and other relevant systems.
  • Partner across Barclays technology, HR, and external vendors to ensure effective delivery, negotiate contracts and licensing, and manage vendor relationships.
  • Stay abreast of the latest industry technology trends and tools to evaluate and adopt new approaches that improve product development and delivery.

Benefits

  • Barclays employees are eligible for a suite of a competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
  • This position is eligible for an incentive award
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