HR Technology Director

Hospital for Special Surgery•New York, NY

8d•$112,000 - $170,875

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $112,000.00 - $170,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing In This Role, Your Responsibilities Will Be: Lead the strategy, design, and execution of HR technology and analytics solutions at HSS Own and oversee the full HR technology ecosystem, with Workday as the system of record Develop and execute a multi-year digital HR roadmap aligned with enterprise objectives Manage Workday implementations, enhancements, upgrades, and integrations Establish best practices for system configuration, data governance, security, and compliance Develop enterprise-level HR metrics, dashboards, and predictive models Enable data-driven workforce planning and operational insights Collaborate with IT, Finance, Legal, and Compliance to ensure regulatory adherence Promote innovation, automation, and continuous improvement across HR services Lead, develop, and manage direct and indirect teams Key Competencies & Core Capabilities: Strategic Thinking & Business Acumen Aligns HR technology and analytics strategy with HSS’s clinical, academic, and operational priorities Translates workforce and organizational needs into scalable, compliant digital solutions Understands the unique demands of a 24/7 healthcare and unionized workforce environment HR Technology & Platform Expertise Deep expertise in Workday HCM, including Analytics, Prism, Data Lakes, integrations, and system architecture Leads system implementations, upgrades, and continuous optimization of HR platforms Leverages AI, automation, and agentic workflows to enhance HR operations and service delivery Data Literacy, Analytics & Storytelling Develops and maintains HR dashboards, workforce metrics, and predictive analytics Uses tools such as Workday Prism, Power BI, Tableau, or similar platforms Translates complex data into compelling insights that inform executive and operational decision-making Leadership & Change Management Builds, mentors, and leads high-performing HR technology and analytics teams Partners across HR, IT, Finance, Legal, and Compliance to deliver enterprise-wide solutions Applies structured change management practices to ensure adoption and sustained value Communication & Stakeholder Engagement Communicates complex technical concepts clearly to diverse audiences Influences senior leaders and acts as a trusted advisor across the organization Fosters collaboration across clinical, research, and administrative stakeholders Required Qualifications: Bachelor’s degree in Computer Science, Human Resources, or a related field required Minimum of seven (7) years of Workday expertise, including Analytics, Prism, Data Lakes, and AI (including Agentic AI) Demonstrated experience leading and managing direct and indirect teams Proven success in project management and leadership of initiatives ranging from small to large scale Track record of promoting innovation, automation, and continuous improvement Strong analytical, problem-solving, planning, and decision-making skills Creative ability to identify issues, develop solutions, and drive results Excellent oral, written, and interpersonal communication skills Ability to interact effectively with stakeholders at all levels of the organization Strong organizational skills with the ability to multitask and shift priorities Ability to meet deadlines in a fast-paced, collaborative environment Supporting WD HCM Integrations: Analysis, Troubleshooting, Application & Data Discovery for New Proposed Integrations Hands-On HCM Workday Configuration Changes & Maintenance: Analysis & Proposing Setup Changes for Optimizing System Processes that Improve the Employee/Manager Experience Experience Implementation of New Workday HCM modules Preferred Qualifications That Set You Apart: Master’s degree in a related field preferred Workday “Pro” Certification in multiple HCM applications is highly preferred Experience Integrating &/Or Implementing, Maintaining UKG Dimensions (aka Kronos) Candidates from healthcare and non-healthcare industries may bring transferable expertise, including: Enterprise HR or ERP platform leadership (e.g., Workday or comparable systems) Digital transformation and technology strategy development Workforce analytics, data visualization, and executive storytelling AI, automation, and process optimization Large-scale system implementations and change management Operating in regulated, compliance-driven environments Cross-functional collaboration and stakeholder management Building and leading high-performing technical and analytics teams Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards. HSS is nationally ranked No. 1 in orthopedics (for the 15th year in a row) and No. 3 in rheumatology by U.S. News & World Report (2024-2025). Our guiding principles are helping us in our search for exceptional talent-candidates that align with our unique workplace culture and who want to maximize the abundant opportunity for growth and success. Not ready to apply? Click Introduce Yourself at the top of the screen to join our Talent Community. Our patients say it best: We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Requirements

Bachelor’s degree in Computer Science, Human Resources, or a related field required
Minimum of seven (7) years of Workday expertise, including Analytics, Prism, Data Lakes, and AI (including Agentic AI)
Demonstrated experience leading and managing direct and indirect teams
Proven success in project management and leadership of initiatives ranging from small to large scale
Track record of promoting innovation, automation, and continuous improvement
Strong analytical, problem-solving, planning, and decision-making skills
Creative ability to identify issues, develop solutions, and drive results
Excellent oral, written, and interpersonal communication skills
Ability to interact effectively with stakeholders at all levels of the organization
Strong organizational skills with the ability to multitask and shift priorities
Ability to meet deadlines in a fast-paced, collaborative environment
Supporting WD HCM Integrations: Analysis, Troubleshooting, Application & Data Discovery for New Proposed Integrations
Hands-On HCM Workday Configuration Changes & Maintenance: Analysis & Proposing Setup Changes for Optimizing System Processes that Improve the Employee/Manager Experience
Experience Implementation of New Workday HCM modules

Nice To Haves

Master’s degree in a related field preferred
Workday “Pro” Certification in multiple HCM applications is highly preferred
Experience Integrating &/Or Implementing, Maintaining UKG Dimensions (aka Kronos)
Candidates from healthcare and non-healthcare industries may bring transferable expertise, including:
Enterprise HR or ERP platform leadership (e.g., Workday or comparable systems)
Digital transformation and technology strategy development
Workforce analytics, data visualization, and executive storytelling
AI, automation, and process optimization
Large-scale system implementations and change management
Operating in regulated, compliance-driven environments
Cross-functional collaboration and stakeholder management
Building and leading high-performing technical and analytics teams

Responsibilities

Lead the strategy, design, and execution of HR technology and analytics solutions at HSS
Own and oversee the full HR technology ecosystem, with Workday as the system of record
Develop and execute a multi-year digital HR roadmap aligned with enterprise objectives
Manage Workday implementations, enhancements, upgrades, and integrations
Establish best practices for system configuration, data governance, security, and compliance
Develop enterprise-level HR metrics, dashboards, and predictive models
Enable data-driven workforce planning and operational insights
Collaborate with IT, Finance, Legal, and Compliance to ensure regulatory adherence
Promote innovation, automation, and continuous improvement across HR services
Lead, develop, and manage direct and indirect teams