HR Specialist - The Faison Center

Warren Whitney • Richmond, VA

6d • $55,000 - $62,500

About The Position

The Human Resources Specialist supports and facilitates HR operations across all Faison Center locations, with a specialized focus on managing and coordinating the Workers' Compensation process and workplace injury investigations. The position shall report to the Payroll and Compliance Officer. The position is full-time, exempt (FTE 1).
This role works closely with the Workers' Compensation carrier, medical providers, supervisors, and employees to ensure consistent follow-up and safe, compliant return-to-work practices, thereby minimizing organizational risk and reducing MOD rates. The HR Specialist monitors restrictions, coordinates all light-duty assignments, supports employee safety initiatives, and ensures that all injuries and illnesses are thoroughly documented and filed appropriately.
The HR Specialist plays a key role in delivering consistent HR service, promoting compliance, and supporting staff and leadership across the organization while modeling Faison's TEAM values - Together, Excellence, Accountability, and Mission-driven.

Requirements

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to communicate clearly and professionally with employees, supervisors, medical providers, and insurers.
• Friendly, professional, and customer-service-oriented demeanor.
• Ability to handle confidential information with discretion.
• Strong follow-through and ability to manage time-sensitive responsibilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Google Workspace and Microsoft Office.
• Two to five years of general HR work experience required.
• Must hold a valid driver's license and meet Faison Center driving eligibility standards

Nice To Haves

• Prior HR or Workers' Compensation experience highly preferred; not required.
• Bachelor's degree in human resources, Business, Education, or related field preferred.
• SHRM-CP or PHR preferred.

Responsibilities

• Lead and develop the delivery of interactive safety trainings for staff, clearly communicating policies, procedures, and best practices to enhance understanding, compliance, and day-to-day safety awareness.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, licensure, and safety requirements.
• Assists in recruiting, interviewing, and facilitating the hiring of qualified applicants; collaborates with hiring managers to understand required competencies.
• Conducts or coordinates background checks and employment eligibility verifications across all required agencies and ensures accurate record-keeping.
• Participates in new hire orientation and assists with employee recognition and engagement programs.
• Supports HR programs, including compensation, disciplinary procedures, investigations, performance management, employee relations, morale, and safety initiatives.
• Attends and participates in disciplinary meetings, terminations, and internal investigations as requested.
• Maintains compliance with federal, state, and local employment laws and reviews HR policies and procedures to ensure alignment with legal requirements.
• Maintains knowledge of HR best practices, regulatory changes, and emerging HR technologies.
• Performs other duties as assigned.
• Serves as the primary point of contact for all workplace injuries and Workers' Compensation matters.
• Conducts initial injury intake and completes all required incident and investigation documentation.
• Files all Workers' Compensation claims promptly and accurately in accordance with state regulations and insurer requirements.
• Communicates claim status updates to employees, supervisors, HR leadership, and the carrier as appropriate.
• Coordinates medical appointments, restrictions, provider communication, and follow-up documentation.
• Ensures employees understand the injury reporting process and their responsibilities.
• Monitors and documents all work restrictions, tracks transitions over time.
• Coordinates light-duty assignments, ensuring suitable placement, compliance with restrictions, and timely updates to supervisors and HR leadership.
• Tracks return-to-work dates, appointments, and all related documentation to ensure continuity and compliance.
• Maintains injury logs and prepares quarterly reports and trend analyses for HR and organizational leadership.
• Identifies safety patterns and collaborates in corrective-action or prevention initiatives when appropriate.

Benefits

• Competitive salary commensurate with experience. The salary range is $55,000- $62,500.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level