HR Specialist - USA

GoGlobal

10d

About The Position

GoGlobal is Looking for an experienced and proactive HR Specialist to support our growing team in the United States. This role is ideal for someone who is both people-focused and detail-oriented, with a strong foundation in US HR practices, employment law, and employee experience. You will work closely with internal teams across HR, payroll, legal, and operations, contributing to a seamless and compliant employee journey from onboarding to offboarding. You'll be the go-to HR partner for US based employees and act as a backup for other countries as needed, offering high-touch support while maintaining structure, compliance, and efficiency.

Requirements

Minimum of 3-5 years of hands-on HR experience in the US (multiple states required).
Solid knowledge of US employment practices, state requirements, HR operations, and employee relations.
Proficiency in Microsoft Office Suite, especially Excel, Word, Teams, and SharePoint.
Familiarity with HRIS and payroll tools (e.g., Paychek, Cigna, etc.) for data management, reporting, and benefits administration.
Comfortable with technology-driven processes, including digital workflows, Al tools, and business applications.
Proven ability to manage employee benefits, including enrollment processes, annual renewals, and vendor invoice analysis.
Fluency in English is required; Spanish is a strong asset.
Strong attention to detail and excellent organizational skills.
Excellent interpersonal skills with the ability to build trust and rapport across teams.
Clear and confident verbal and written communication skills, capable of conveying complex information simply.
Empathetic with a solutions-oriented approach to problem-solving.
Positive attitude with the ability to adapt in a fast-paced, dynamic environment.
Proven ability to remain flexible, handle ambiguity, and confidently make decisions using sound judgment.
High level of integrity, professionalism, and discretion when dealing with sensitive information.
Self-driven and comfortable working independently while contributing to cross-functional teams.

Nice To Haves

Experience working with state variations in labor legislation is strongly preferred.
Experience with Canadian HR policies or systems is a plus.
Spanish is a strong asset.

Responsibilities

Serve as the primary point of contact for all HR-related inquiries from US employees, delivering prompt, friendly, and solution-oriented support.
Own and manage the onboarding process for all new hires in the US, liaising with internal departments and ensuring full documentation.
Manage the offboarding process (terminations, resignations, mutual separations), including document handover, system updates, and compliance checks.
Maintain and update internal systems, trackers, and controls to reflect any changes in employee data or status.
Handle employee benefits and pension administration, including enrollments, changes, renewals, and communication with third-party vendors.
Collaborate with the payroll team to ensure timely input of employee data for payroll runs (onboarding, offboarding, salary/position updates, time off).
Work with the Sales and Portfolio Managers to coordinate timely onboarding for new hires.
Partner with the regional HR department to ensure all onboarding materials and documentation are current and compliant.
Process and manage employee vacation, leaves and other statutory or company-specific leaves, ensuring compliance and proper tracking.
Support and coordinate the expense reimbursement process when needed.
Process timeclock hours and timesheets where applicable and ensure accuracy for payroll input.
Establish and foster trusting, long-term relationships with employees throughout their assignment lifecycle.
Stay current with updates to US, State and Federal legislation, tax obligations, and compliance regulations; assist in maintaining documentation and executing compliance reviews
Draft and manage HR-related documents such as employment contract addendums, work certification letters, and other legally required documentation.
Collaborate with internal departments-including Payroll, Legal, and Portfolio Management -to ensure accurate, compliant, and consistent HR practices.
Adapt HR support to the needs of different business units while ensuring alignment with corporate objectives and HR standards.
Effectively prioritize and manage multiple projects and deadlines in a high-paced, evolving environment.