HUMAN RESOURCES SPECIALIST

Compass Group•New York, NY

2d•$80,000 - $90,000•Onsite

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryThe HR Specialist will serve as a dedicated on-site resource for a newly unionized corporate dining location. This role is essential in fostering a fair, consistent, and collaborative work environment by supporting both employee relations and labor relations. Our HR Specialist will serve as a liaison between frontline team members, management, union representatives, and regional HR, ensuring alignment with Compass Group policies, union agreements, and best practices in employee engagement. Please note - UNION EXPERIENCE is a must for this on site role.

Requirements

Three+ years of relevant human resources experience - employee relations and labor relations HR practictioner
Strong written and oral communication skills; you're an emotionally intelligent, tactful, proactive communicator
Business systems acumen - experience utilizing the necessary tools & tech to effectively do your job

Nice To Haves

Demonstrated success in HR partnership and implementation within a relevant hospitality environment, strongly preferred

Responsibilities

Serve as the primary point of contact for employee concerns, promoting open communication and early resolution of workplace issues.
Partner with union representatives and regional HR to manage grievances, arbitrations, and other union-related activities in a timely and respectful manner.
Encourage a culture of trust and transparency where employees feel supported and empowered to raise concerns internally before escalating externally.
Ensure consistent application of Compass Group policies and collective bargaining agreement provisions across all levels of management.
Provide guidance to managers on handling employee relations matters in accordance with both company standards and union expectations.
Monitor workplace practices to identify and address potential inconsistencies or risks before they escalate.
Develop and deliver site-specific training programs to enhance leadership capabilities, conflict resolution, and policy awareness.
Facilitate training sessions provided by National HR, tailoring content to meet the needs of the local team.
Support ongoing education around labor relations, employee rights, and respectful workplace practices.
Build constructive relationships with union representatives to maintain a cooperative and solutions-oriented environment.
Proactively identify and address workplace concerns to reduce the likelihood of formal disputes or escalations.
Act as a strategic partner in maintaining a balanced approach to union engagement—ensuring compliance while promoting internal resolution and team cohesion.