HR Specialist II

Aston Carter • VA

81d • $31 - $34

About The Position

The HR Specialist II will play a crucial role within the Assessment Operations Team, supporting the end-to-end implementation and ongoing support of the company's suite of online assessments. This role involves ownership of tactical assessment tasks and the potential to lead small-scale initiatives. The specialist will also support data retrieval and documentation processes, utilizing creativity and judgment to achieve goals. The position involves working under general supervision while reporting to a team manager.

Requirements

• Bachelor's degree or equivalent experience.
• Experience with technical tools and systems.
• Strong attention to detail and problem-solving abilities.
• Excellent organizational and time management skills.
• Strong communication skills.
• Ability to work effectively in a fast-paced environment.
• 2-5 years of experience in HR or a related field.
• Familiarity with standard concepts, practices, and procedures within HR.

Nice To Haves

• HR data analysis and reporting.
• Experience working with ticketing systems.
• Proficiency in writing Standard Operating Procedures (SOPs).
• Proficiency in Quip, Asana, Excel, Outlook, Zoom, and Slack.
• Agility, high prioritization, and critical thinking.
• Self-sufficiency and resource utilization.

Responsibilities

• Execute day-to-day operational tasks across assessment build and support functions.
• Support the testing and validation of assessment workflows.
• Assist in troubleshooting and resolving assessment-related issues.
• Maintain accurate documentation of processes and procedures.
• Collaborate with internal teams and third-party vendors.
• Support ticket management and resolution.
• Contribute to process improvement initiatives.
• Assist in monitoring and reporting operational metrics.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees