HR Shared Services Specialist
About The Position
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Responds to employee questions and inquiries related to employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and assists with human resources projects.
Requirements
- Ability to handle and process confidential information.
Nice To Haves
- Associate degree in business or a related field.
- 2+ years of experience working in HR operations.
- Prior Workday experience.
Responsibilities
- Serves as the first point-of-contact for high volume inquiries related to human resources programs and policies.
- Processes system transactions, including onboarding, employment verifications, transfers, promotions, terminations, and data changes.
- Ensures employee support tickets are addressed and resolved in a timely manner.
- Reviews and updates HR standard operating procedures.
- Completes recurring system administrator tasks, such as reviewing data audits, generating reports, correcting transactions, and resetting passwords.
- Escalates more complex issues and inquiries to functional HR teams as needed.
- Assists employees and managers with system self-service functions.
- Provides support for new hire and annual benefit enrollment meetings and other benefit-related tasks.
Benefits
- At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
