HR Shared Services - Principal Associate

Capital One • Richmond, VA

3d

About The Position

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Requirements

• Bachelors degree or military experience
• At least 3 years of risk management experience
• At least 2 years of project management experience
• At least 3 years of experience supporting, partnering and interacting with internal business clients

Nice To Haves

• 4+ years of Risk Management experience including Risk & Controls Management, Issues Management, Reporting and Audit and Examinations
• 1+ years experience with risk management frameworks
• Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification
• Impeccable judgment, relationship building skills, and customer focus
• Ability to balance the needs of the organization, leaders and associates to deliver against a robust agenda
• Ability to identify, analyze, and solve problems and thrive in ambiguity
• Passion for learning with a growth mindset

Responsibilities

• Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem
• Support execution of risk assessments, controls testing, process documentation , reporting, etc.
• Manage all quality assurance and quality control review follow up related to risk assessments and control testing results
• Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports
• Become a subject matter expert in Payroll risks and controls for global footprint
• Support the Payroll department through audits (internal, external)
• Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with required regulations
• Engage with Global teams to provide support and guidance to ensure compliance with required regulations
• Manage a repository of L2 process artifacts
• Track and resolve process breakdowns

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees