HR Service Center Representatives

The University of Utah • Salt Lake, UT

9d • $38,000 - $45,000

About The Position

HR Service Center Representatives Provide human resources support to employees, answering questions via the telephone and/or Internet. Assist employees with benefit elections and changes. Possess thorough knowledge of organization’s human resources policies and procedures. Responsibilities Depending on the needs and budget of the hiring department, they may choose to hire into one of the following levels within this career progression: HR Service Center Representative, I Provide human resources support to employees, answering questions via the telephone and/or Internet. Assist employees with benefit elections and changes. Possess thorough knowledge of organization’s human resources policies and procedures. Performs routine tasks as directed and under close supervision. Typically requires little to no related experience. Grade Range: $38,000-$42,000 HR Service Center Representative, II Provide human resources support to employees, answering questions via the telephone and/or Internet. Assist employees with benefit elections and changes. Possess thorough knowledge of organization’s human resources policies and procedures. Completes assignments with little supervision. May assist less-experienced team members. Typically requires 1 year of related experience. Grade Range: $40,000-$45,000

Requirements

• HR Service Center Representative, I: Requires a bachelor’s (or equivalency) with up to 2 years of directly related work experience or a master’s degree.
• HR Service Center Representative, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
• 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Responsibilities

• Provide human resources support to employees, answering questions via the telephone and/or Internet.
• Assist employees with benefit elections and changes.
• Possess thorough knowledge of organization’s human resources policies and procedures.
• Performs routine tasks as directed and under close supervision.
• Completes assignments with little supervision.
• May assist less-experienced team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees