HR Risk & Claims Specialist

Transdev • Phoenix, AZ

2d • $60,000 - $75,000

About The Position

The HR Risk & Claims Specialist is a cross-functional role responsible for overseeing Workers’ Compensation claim management and ensuring workforce compliance across onboarding, leave administration, payroll alignment, and terminations.

This position plays a critical role in reducing organizational risk, preventing payroll and benefit leakage, and ensuring compliance with federal, state, and company policies. The role partners closely with HR, Safety, Payroll, and Operations to proactively audit workforce data, manage claims, and identify process gaps that create financial or legal exposure.

Approximately 50% of the role will focus on Workers’ Compensation claim oversight, with the remaining 50% dedicated to workforce compliance auditing and process integrity.
Transdev is proud to offer:
• Competitive compensation package of minimum $60,000 – maximum $75,000

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 3+ years of experience in HR, Workers’ Compensation, Safety Administration, Payroll, or Compliance
• Experience managing Workers’ Compensation claims required
• Experience with ADP, UKG, or comparable HRIS/payroll systems preferred
• Strong understanding of employment law and compliance requirements
• Knowledge of Workers’ Compensation processes and return-to-work programs
• Ability to analyze reports and identify discrepancies
• Strong attention to detail and process orientation
• Ability to handle confidential information with discretion
• Strong cross-functional communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Must have good attention to detail and be able to quickly and concisely describe their thoughts;
• Capable of responding quickly and simultaneously to multiple scenarios;
• Adapt quickly to new and developing technology;
• Cross-functional verbal and written communication and issue escalation;
• Must be able to multitask multiple technologies, including communications devices and vehicle status systems
• Must be able to work specific shifts, including early mornings, evenings, and/or weekends.
• Excellent written and verbal communication skills;
• Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
• All candidates must successfully complete a pre-employment background check and drug screening in accordance with company policy.
• Applicants must be legally authorized to work in the United States without current or future employer-sponsored visa assistance, as per USCIS guidelines.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Experience with ADP, UKG, or comparable HRIS/payroll systems preferred

Responsibilities

• Manage and track all Workers’ Compensation claims from injury through closure
• Serve as liaison between employees, Safety, Operations, insurance carriers, and legal partners
• Monitor restricted duty and return-to-work status
• Ensure payroll coding accuracy for employees on modified or leave status
• Maintain accurate documentation for legal and audit purposes
• Identify claim trends and partner with leadership to mitigate risk
• Track lost time, claim duration, and cost drivers
• Support claim investigations and documentation collection
• Pull and analyze ADP/HRIS reports regularly
• Cross-reference employee status (active, inactive, terminated) for accuracy
• Identify discrepancies related to:
• Benefits deductions
• Leave status
• Payroll coding
• Termination timing
• Partner with Payroll to correct discrepancies proactively
• Audit onboarding files for:
• I-9 completion and documentation
• Pay rate accuracy
• Job coding accuracy
• Background and drug screen documentation
• Ensure timely and compliant system entry
• Confirm timely system deactivation
• Ensure benefits termination and COBRA triggers
• Verify compliance with final pay requirements
• Audit offboarding documentation
• Audit FMLA and state leave tracking
• Monitor leave balances and payroll coding
• Ensure documentation compliance

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level