HR Receptionist PRN

San Juan Regional Medical Center•Farmington, NM

43d•Onsite

About The Position

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The HR Receptionist serves as the first impression with caregivers, candidates, visitors, and members of the public. With courtesy and compassion, they are responsible for creating initial customer interaction, directing guests to meeting rooms, the computer lab, offices, etc. They are responsible for communicating with internal and external customers in-person and by phone. Additionally, they are responsible for the administrative duties assigned by the Vice President of Human Resources or HR Operations Administrator.

Requirements

High school diploma or GED
Sufficient customer service experience /knowledge needed to communicate/work effectively with hospital staff and other customers
Demonstrated active listening skills
Demonstrative ability to multitask in a fast-paced office environment
Rapport-building skills
Computer skills including MS Office
Ability to maintain a level of competency during periods of competing priorities
Good organizational and recordkeeping skills
Must have computer skills and the ability to learn HRMS and LMS.
Must have proficient Microsoft Office skills (Outlook, Word, Excel, and PowerPoint).

Nice To Haves

Previous receptionist experience
Previous American Heart Association experience

Responsibilities

Greet Center for Workforce Excellence (CWE) guests promptly and with a smile
Communicate at the highest level; friendly, clear, and welcoming
Provide undivided attention; making everyone feel they are the only person who matters
Provide warm incoming calls transfers to CWE staff members
Answer the phone at the front desk within 1 to 3 rings
Service as the air traffic controller of the CWE; ensuring that guests are connected with their appointments immediately and remaining attentive to those that have to wait due to delayed appointment schedules
Monitor reception area to ensure a clean and tidy environment
Schedules meeting rooms and maintain a centralized Outlook Calendar for Meeting Rooms
Order supplies for the CWE
Assist employees, contractors or students with attaining proper access badges.
Send anniversary letters to employees at their one-year anniversary
Manage a Birthday Calendar for all employees in the CWE
Ensure that PTO calendars are monitored and up-to-date
Process forms and paperwork for the CWE department
Assists in printing and assembling New Caregiver Orientation packets
Catalogs and updates all AHA training resources
Prepares and monitors AHA class materials and registration notification procedures
Ensures AHA class equipment and room availability, and maintains appropriate documentation files for AHA and CNE requirements
Distributes AHA eCards, class surveys and certifications upon course completion
Assists and supports CWE projects, as needed
Perform other duties as assigned
Provides clear concise information to customers
Effectively communicates with staff and instructors