About The Position

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off. AlertMedia is seeking a HR Operations Generalist (Payroll & Benefits) to join our highly collaborative and human-first People team. Our People team provides a world-class HR experience from the candidate interview stage to the new hire orientation and throughout their career at AlertMedia. You will play a critical role in supporting employees and People team operations by managing payroll and benefits administration, leave programs, employee inquiries, HR systems ownership and management, and process improvements.

Requirements

  • 3+ years HR operations experience, specifically in payroll, benefits, and managing an HR tech stack including data automation and reporting
  • Experience with Rippling as an HRIS strongly preferred
  • Self-starter and team player, willing to jump in on all projects as needed
  • Excellent analytical skills and attention to detail
  • Fluency in payroll, compensation, benefits, leave management, and employment law
  • Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees
  • Lead with a continuous improvement mindset and enjoy optimizing and automating processes

Responsibilities

  • Maintain Rippling HRIS; serve as expert and ensure data integrity, including employee life cycle changes, manager access, extensive reporting, and providing training and support to end users
  • Serve as the primary contact for employee inquiries, including managing HR Operations Jira ticketing system and responding in a timely, customer-centric, and friendly manner
  • Manage all benefits administration and perks; own benefits billing, integrations, and open enrollment processes and partner with benefits brokers to ensure seamless day-to-day benefits operations and continued education to employees
  • Own HR reporting and analytics and assist leaders with ad hoc reporting needs
  • Administer Leave of Absence (LOA) and Accommodations programs, ensuring compliance with policies and regulations while providing timely support and communications to employees
  • Collaborate and provide necessary HR support for other departments and outside 3rd party vendors
  • Partner with cross-functional teams to streamline, automate and optimize HR processes and workflows for greater efficiency
  • Assist in the development and implementation of HR policies and procedures regarding HRIS and related issues with a less is more approach
  • Prepare, process, and audit semi-monthly payroll accurately and timely
  • Provide compensation support including quarterly compensation cycle report creation and approval of salary actions, promotions and job re-leveling
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
  • Oversee compliance based projects and work cross functionally to complete, such as EEO-1, SOC2, 5500 nondiscrimination testing for pre-tax benefits and 401k, training, and more
  • Keep up to date on changing federal, state, and local HR and payroll laws
  • Act as a trusted and helpful HR resource for employees, with a high level of discretion

Benefits

  • Competitive base salary + Company-Wide Bonus program
  • Generous and flexible time and parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!
  • 401K with a generous company match
  • Amazing rewards and incentives – we love celebrating each other!
  • Commitment to community service with opportunities to give back
  • A Best Places to Work company 9 years in a row and numerous other awards
  • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
  • Ongoing career development opportunities facilitated by our Learning & Development teams
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