HR Operations Coordinator - Contract

eHealth

1d • Remote

About The Position

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. What you'll do: The HR Operations Coordinator supports both HR Operations and Talent Acquisition Operations activities, ensuring a seamless experience for candidates, employees, managers, and external stakeholders. This role spans the full employee lifecycle — from interview scheduling and onboarding to HR program support and compliance — providing operational excellence and exceptional service delivery. The ideal candidate is highly organized, detail-oriented, and adaptable, with strong communication and problem-solving skills. This is an exciting opportunity for someone eager to broaden their HR experience while contributing to a fast-paced, high-impact team. The role will be a 6 month contract through a third party payroll service. What you'll do: HR Operations & Employee Support · Manage onboarding, offboarding, transfers, promotions, and other employee changes, ensuring accuracy, timeliness, and compliance. · Serve as a first point of contact for HR-related inquiries, providing timely and accurate responses. · Maintain employee records and data in HRIS (Workday), conducting audits and partnering with HRIS to resolve discrepancies and enhance workflows · Assist with leave tracking, benefits updates, and employee status changes, ensuring proper communication and documentation. · Collaborate cross-functionally with Licensing, Compliance, IT, Payroll, and other departments to resolve issues and ensure smooth workflows. · Identify and recommend opportunities to streamline and enhance HR processes for greater efficiency and accuracy. · Support HR compliance processes, including I-9 management, employee file maintenance, and internal/external audit preparation. · Support HR programs and initiatives such as performance management cycles, employee engagement surveys, and compliance audits. · Handle sensitive employee information with discretion, integrity, and a high degree of confidentiality. Talent Acquisition & Onboarding Support · Schedule a high volume of interviews, primarily remote via Microsoft Teams, ensuring accuracy and timeliness. · Communicate with candidates throughout the hiring process to provide updates and logistical support. · Review and process background checks, coordinating with candidates and internal teams to resolve discrepancies. · Maintain recruitment trackers and ensure data accuracy in HR systems. · Conduct employment verifications and ensure timely, accurate completion of Form I-9 and E-Verify. · Support New Hire Orientation, helping ensure a positive and smooth onboarding experience. · Identify and recommend improvements to enhance the candidate experience and scheduling efficiency. Who you are: · Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience. · 1–3 years of experience in HR, Talent Acquisition, or HR Operations. · Strong organizational skills, attention to detail, and a customer-focused mindset. · Proficiency with Microsoft Office and Google Workspace, especially Excel and Word. · Experience with Applicant Tracking Systems (ATS) and HRIS platforms, preferably Workday. · Solid understanding of HR and employment laws. Preferred Qualifications · Strong calendar management and scheduling skills. · Experience processing background checks and employment verifications. · Excellent written and verbal communication skills. · Familiarity with contingent workforce processes. · Exposure to project management tools and workflows. What we offer: Generous benefits include medical, dental and vision beginning on your first day of employment for full time employee's 401K with matching Tuition reimbursement Employee stock purchase program 12 company paid holidays and flexible time off (PTO for non-exempt) Our Values: At eHealth, our core values guide our work: One Team Customer Centric Innovation Integrity Quality Accountability Relentless Financial Stewardship Please note the above is a summary of responsibilities; a full job description is available upon request. Job Application Deadline: January 16, 2026 #LI-Remote #LI- DC - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site. - Hourly Pay Rate -25.00 USD Hourly - eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment. Through our leading technology, far-reaching partnerships, consumer advocacy and industry expertise, we work tirelessly to be the online standard for finding, comparing and buying individual, family, small business and Medicare health insurance. Our customer care specialists and licensed agents are available to provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat. When private insurance is not an option, we can connect people to public assistance programs to help them find the care they need. Anyone in need of access to health coverage has an ally in eHealth. RECRUITMENT SCAMS Please read an important notice on fraudulent recruitment communications. Take care to avoid fraudulent communications purporting to be on behalf of eHealth. Recent incidents have occurred involving organizations falsely claiming to recruit on behalf of eHealth. These organizations, purporting to either work for or be affiliated with eHealth, notify individuals that their qualifications were found suitable to work as an employee (local or expatriate) for eHealth and solicit the transfer of significant sums of money to pay for work permits, insurance policies, etc. Please note that eHealth does not (nor do any of the organizations that recruit on our behalf) ever ask for money or payments from applicants at any point in the recruitment process. All individuals who are successful in gaining an offer of employment from eHealth, whether directly or indirectly, are always required to go through a formal recruitment process. Please note that these communications are fraudulent. They do not originate from eHealth nor are they associated with eHealth’s recruitment process. Noticeable points of such communications are that the communications come from non-eHealth e-mail addresses (e.g. from a yahoo.com address); the use of English is poor; and that money is requested at some stage. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Do not disclose your personal or financial details to anyone you do not know. If you receive such proposals, we would advise you to contact your local police station and provide them with all information you may have from the senders (email addresses, phone/fax details, etc.).

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• 1–3 years of experience in HR, Talent Acquisition, or HR Operations.
• Strong organizational skills, attention to detail, and a customer-focused mindset.
• Proficiency with Microsoft Office and Google Workspace, especially Excel and Word.
• Experience with Applicant Tracking Systems (ATS) and HRIS platforms, preferably Workday.
• Solid understanding of HR and employment laws.

Nice To Haves

• Strong calendar management and scheduling skills.
• Experience processing background checks and employment verifications.
• Excellent written and verbal communication skills.
• Familiarity with contingent workforce processes.
• Exposure to project management tools and workflows.

Responsibilities

• Manage onboarding, offboarding, transfers, promotions, and other employee changes, ensuring accuracy, timeliness, and compliance.
• Serve as a first point of contact for HR-related inquiries, providing timely and accurate responses.
• Maintain employee records and data in HRIS (Workday), conducting audits and partnering with HRIS to resolve discrepancies and enhance workflows
• Assist with leave tracking, benefits updates, and employee status changes, ensuring proper communication and documentation.
• Collaborate cross-functionally with Licensing, Compliance, IT, Payroll, and other departments to resolve issues and ensure smooth workflows.
• Identify and recommend opportunities to streamline and enhance HR processes for greater efficiency and accuracy.
• Support HR compliance processes, including I-9 management, employee file maintenance, and internal/external audit preparation.
• Support HR programs and initiatives such as performance management cycles, employee engagement surveys, and compliance audits.
• Handle sensitive employee information with discretion, integrity, and a high degree of confidentiality.
• Schedule a high volume of interviews, primarily remote via Microsoft Teams, ensuring accuracy and timeliness.
• Communicate with candidates throughout the hiring process to provide updates and logistical support.
• Review and process background checks, coordinating with candidates and internal teams to resolve discrepancies.
• Maintain recruitment trackers and ensure data accuracy in HR systems.
• Conduct employment verifications and ensure timely, accurate completion of Form I-9 and E-Verify.
• Support New Hire Orientation, helping ensure a positive and smooth onboarding experience.
• Identify and recommend improvements to enhance the candidate experience and scheduling efficiency.

Benefits

• Generous benefits include medical, dental and vision beginning on your first day of employment for full time employee's
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees